Migration Project Manager

Position Title User Migration Project Manager

Job Location:Onsite/Hybrid Plano, TX

MUST: Telecom Domain

A large enterprise organization is seeking a User Migration Project Manager to support technology migration initiatives with a strong focus on user communication, coordination, and support. The ideal candidate will manage the user-facing side of migrations, ensuring users understand timelines, complete required actions, and have access to the appropriate resources throughout the migration lifecycle.

This role works closely with technical teams while serving as a primary point of contact for non-technical users.

Daily Responsibilities

Communicate migration plans, timelines, and expectations to the user community

Create and maintain migration documentation, including:

User communication decks

Migration roadmaps

Timeline and task trackers

Track user tasks, ownership, and deadlines; follow up to ensure completion

Host and participate in user office hours to provide migration assistance and answer questions

Assist users in obtaining help from appropriate technical or support resources

Facilitate communication between technical teams and non-technical users

Monitor migration progress and identify risks, issues, or user readiness concerns

Provide regular status updates to stakeholders on user migration activities

Required Qualifications

8-10 years of Project Management experience supporting cross-functional initiatives

8-10 years of Experience supporting technology or system migrations (user migrations strongly preferred)

Education: Bachelor s degree preferred (or equivalent experience)

Clear, concise written and verbal communication skills

Strong ability to manage and track:

Tasks

Timelines

Ownership and follow-ups

8-10 years of Experience working directly with end users in a support or coordination role

Ability to facilitate discussions and problem-solving between technical and non-technical teams

Strong organizational and follow-through skills

User-focused mindset with strong customer service orientation

Ability to work independently in a fast-paced environment

Strong attention to detail and accountability

Comfortable leading meetings, office hours, and user-facing sessions