Java Production Support Engineer

Staffingine LLC
Dice Job Match Score™
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Job Details
Skills
- AUTOMATION
- PRODUCTION SUPPORT
- MAINTENANCE
- PRODUCT MANAGEMENT
- Problem solving
- Performance Tuning
- Acceptance Testing
- Self Motivation
- Application Programming Interfaces (APIs)
- Java (Programming Language)
- Writing Documentation
- Research Skills
- Knowledge Bases
- Customer Lifecycle Management
- HP Systems Insight Manager
- Support Engineering
Summary
Job Title: Java Production Support Engineer
Job Location: Newark, CA
Job Type: Contract
Job Description:
- Monitor production applications to proactively identify and resolve issues before customer impact
- Perform proactive production maintenance; manage incidents, outages, s, and on call duties
- Investigate production bugs; validate, reproduce, and escalate issues to Engineering & Product
- Implement and manage application monitoring and ing mechanisms
- Troubleshoot escalated customer issues, determine root cause, and coordinate resolutions or workarounds
- Support Engineering with privileged production access requests
- Perform privileged production activities including backup/seeding optimizations, object configuration, job aborts, and performance tuning
- Optimize product usage per customer (API usage, backup/seeding speed, fetcher pool size, admin changes)
- Support User Acceptance Testing (UAT), Proof of Concepts (POCs), and trials; provide product feedback
- Work closely with Product Management to suggest improvements and reduce overall support burden
- Support customer facing teams (Support, TAM, SE, CS) throughout the customer lifecycle
- Improve support documentation, knowledge base, and automation for front line teams.
Mandatory Skills : Java, JavaScript, Microservices, React, SpringBoot
Good to Have Skills : AWS API Gateway, AWS CloudFormation, Aws Step Functions
- Dice Id: 91165639
- Position Id: 2026-17347
- Posted 6 hours ago
Company Info
Staffingine LLC specializes in enhancing organizational performance through the effective and competent application of technology and outsourcing solutions for our clients. Our objective is to not only solve short term business and technology needs, but to create next-generation of competitive advantages that drive future growth and success.
With the state of the art development center in Noida and associates working in India and US, we provide services to businesses globally. Our broad resource of associates ensures that our clients have easy access to resources that they need in their specific business and technical domain. Staffingine's resources, coupled with Staffingine Group widely spread channel & infrastructure, gives client unique scalability to meet the needs of projects of any size, at any location.
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