Technical Support Specialist

• Posted 20 hours ago • Updated 4 hours ago
Full Time
Part Time
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Job Details

Skills

  • Technical Support
  • IMG
  • Linux
  • Command-line Interface
  • Database
  • Computer Networking
  • Scripting
  • Research
  • Dependability
  • Organized
  • SANS

Summary

Role - Technical Support Specialist

Location - New York, NY /Santa Clara, CA (onsite

Job type- Full Time Employment

Exp8 - 10 years of experience

Job Description

Must Have Technical/Functional Skills

  • Linux systems
  • Command-line / CLI tools
  • Databases and basic database concepts
  • Networking beyond basic desktop connectivity
  • Scripting and/or automation
  • Remote system troubleshooting

Roles & Responsibilities

Enjoys troubleshooting and figuring out why something isn't working.

Approaches unfamiliar problems logically and methodically.

Learns new technologies quickly and is comfortable researching unfamiliar systems.

Can work independently without requiring step-by-step instructions.

Asks good questions and knows when additional information is needed.

Knows when to continue troubleshooting, when to ask for help, and when to escalate.

Takes ownership and follows through until an issue is resolved.

Exercises good judgment and avoids guessing when a change could negatively affect a system.

Can recognize urgency and business impact and prioritize competing issues appropriately.

Communicates professionally with people with different levels of technical knowledge.

Can remain calm and effective when users are frustrated or operations are disrupted.

Works effectively across both technical and non-technical teams.

Is dependable, organized, and comfortable working in a dynamic operational environment.

Is willing to help outside of narrowly defined responsibilities when the situation requires it.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91159272
  • Position Id: OOJ - 1585-589-1790200529
  • Posted 20 hours ago

Company Info

About Vaarida Technologies llc

Vaarida (Sanskrit name for the Cloud) Tech is IT Infrastructure Services provider and a trusted partner to enterprises in their IT-as-a-Service journey. VaaridaTech enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses hybrid IT transformation, workspace transformation, service transformation and end-to-end IT Infrastructure Management. VaaridaTech has been Infrastructure Management Provider by Global Services, IBM and Microsoft Business Partner. VaaridaTech's management team, with deep domain knowledge and industry leading expertise, ensures personalized client management. VaaridaTech has strategic partnerships with IBM, AWS, Microsoft and VMware in the emerging technology areas and works very closely with these technology alliances to deliver services around their technologies in the Hybrid IT and Workspace Transformation space. We help businesses compete and win in today's technology-driven global markets through Staffing, Solutions and Products. VaaridaTech Consulting & Staffing provides rewarding career opportunities for Consultants and enables our Clients to become more agile and competitive through the innovative use of technology, people and process. Our Staffing division places top technology professionals in contract, contract-to-hire, direct hire and SOW / Statement of Work based positions with industry leaders and innovative start-ups that are developing the next generation of technology solutions. VaaridaTech's flexible cost-effective delivery models feature dedicated account teams, skill-based recruiters and proven systems and processes. So whether you’re an experienced technology professional who is ready for a new career opportunity, or a business in need of technology consultants, permanent staff or enterprise solutions, VaaridaTech will help you meet your individual or business objectives.

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