Debit Card Dispute Resolution Specialist

Title: Debit Card Dispute Resolution Specialist

Location:  Pensacola, FL
Employment Type: Contract

Compensation:
Pay Range;$17.00-$27.00 Per Hr

Description
This is a hybrid, contract position focused on reviewing and resolving debit card dispute claims. 
The role involves processing chargebacks and compliance cases using industry-standard technologies. 
The position requires strong analytical skills and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities
Review and resolve debit card dispute cases in compliance with regulations and policies.
Research financial transactions to construct cases and minimize financial loss.
Communicate with members, vendors, and financial institutions to resolve disputes.
Document and monitor arbitration cases to prevent financial loss.
Assist in training new specialists and perform additional duties as assigned.

Qualifications
Familiarity with dispute and chargeback regulations and processes.
Experience in financial transaction processing and analysis.
Ability to multitask with high accuracy in a fast-paced environment.
Effective customer service and problem-solving skills.
Basic knowledge of database and presentation software.

Core Technologies
Dispute Case Management Systems | Online Communication Tools

Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here  

Onboarding Expectations
Learn more about our Onboarding Process here  

EEO Statement
Learn more about our EEO policy here  


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