Claims Investigator

Claims Investigator
12 months+ contract
Oakland, CA-Remote
****Local candidates only****

Role is primarily remote with hybrid necessity as required in Oakland or San Ramon, CA. Client Laptop or VDI will be issued.

Top Things to look for: 

• Property damage claim handling experience
• Excellent communication and organizational skills

Job Responsibilities

• Investigate, negotiate, and settle third party property damage.
• Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
• Conduct interviews with employees and third parties to investigate claims and incidents.
• Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
• Review internal client's and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.

Qualifications
Minimum

• Bachelor’s (BA/BS) degree or equivalent experience
• 2 years of experience handling claims investigations
• Valid driver’s license with a clean driving record

Desired:

• Certified Insurance Claims Investigator (CICI)
• California Claims Adjuster license
• 4 years of experience as a claims investigator or related experience
• Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
• Utility industry experience
• Knowledge and understanding of insurance claims, specifically casualty claims adjustment.
• Knowledge and understanding of claims management, investigations, and settlements
• Knowledge and understanding of tort and contract law
• Knowledge and understanding of medical terminology
• Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
• Strong client investigation and resolution skills
• Strong leadership, organizational, and interpersonal skills
• Strong business and technical composition skills
• Strong oral communication and presentation skills
• Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems