Dynatrace Observability Engineer (W2 ONLY)

Dynatrace Observability Engineer (W2 ONLY) - Remote ; must work 8am-5pm EST hours - 12 months contract

About our Customer & Role:

Our direct customer, a global Fortune 500 company & a leader in the Food Services industry is looking for a “Dynatrace Observability Engineer”

Job Description:

We are seeking an experienced Dynatrace Observability Engineer to design, implement, administer, and optimize Dynatrace monitoring across enterprise applications and infrastructure. The ideal candidate will have strong experience with application performance monitoring, log management, cloud monitoring, automation, and observability best practices.

Required Qualifications:

• 5+ years of experience in monitoring, observability, application performance management, or systems engineering.
• 3+ years of hands-on experience with Dynatrace.
• Experience with Dynatrace SaaS administration and enterprise-scale deployments.
• Strong knowledge of OneAgent, ActiveGate, PurePath, service flow, distributed tracing, metrics, logs, and events.
• Experience writing DQL queries and developing dashboards, notebooks, workflows, and alerts.
• Knowledge of AWS, Azure, Kubernetes, Docker, Linux, and Windows environments.
• Experience with REST APIs, JSON, scripting, and automation using Python, PowerShell, or shell scripts.
• Familiarity with OpenTelemetry and cloud-native observability concepts.
• Experience integrating monitoring tools with CI/CD and ITSM platforms.
• Strong troubleshooting, analytical, communication, and stakeholder-management skills.

Responsibilities:

• Administer and support Dynatrace SaaS environments, tenants, users, dashboards, management zones, and access controls.
• Configure and manage OneAgent, ActiveGate, OpenTelemetry, RUM, Synthetic Monitoring, and application observability.
• Monitor applications, APIs, databases, cloud platforms, containers, Kubernetes, AWS environments.
• Develop and maintain dashboards, alerts, service-level objectives, business flows, business events, and MTTR reports.
• Configure log ingestion, OpenPipeline, log processing, bucket management, and retention policies.
• Create DQL queries, notebooks, workflows, and automation for operational reporting and incident response.
• Integrate Dynatrace with tools such as Helix, Azure DevOps and cloud-native services.
• Perform root-cause analysis and troubleshoot application, infrastructure, performance, and availability issues.
• Establish observability standards, tagging strategies, naming conventions, and governance models.
• Monitor and optimize Dynatrace licensing, data consumption, log volumes, workflow costs, and overall platform spend.
• Collaborate with application, infrastructure, cloud, security, and DevOps teams to implement end-to-end observability.
• Evaluate and implement Dynatrace Intelligence, Davis AI, automation, and agent-based solutions.
• Create technical documentation, operational procedures, architecture diagrams, and knowledge-transfer materials.