Genesys platform tester

Remote in Toronto, ON, CA • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
Contract W2
1 Year
No Travel Required
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • API
  • Customer Relationship Management (CRM)
  • UI
  • Testing
  • Scripting
  • Genesys

Summary

Role: Genesys platform tester
Location: Remote (Canada)
Duration: Long Term 
Experience: 9 Years

Description:

  • Hands-on experience creating and executing API payloads in Postman
  • Experience testing Genesys call flows from the Genesys UI perspective, rather than through phone calls
    Working/Testing knowledge of the Genesys UI, including checking call status, agent scripts, and secured messages
    Working/Testing knowledge of CRM integration to Genesys
    Working/Testing knowledge of chatbots and live-agent interactions
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172896
  • Position Id: 9131247
  • Posted 6 hours ago

Company Info

About Cloud Data Vision LLC

Information technology services and consultancy company Cloud Data Vision is growing quickly. The business sets itself apart from rival companies in its sector by providing cutting-edge technologically advanced services. We have vast experience offering IT services to the healthcare sector in addition to our knowledge of the fields of information technology and software systems. The information technology consulting company Cloud Data Vision also provides software development and software design services. The business is privately owned. In addition to the installation and upkeep of hardware, we can offer our professional services in the following fields.

In the areas of immigration, education, healthcare, and financial services, covering a wide range of industries, including banking and insurance, services of administration (local and central), utility, and power provision are provided.

Epis data provides a wide range of information technology (IT) solutions and staff. These services include ones for big data solutions and artificial intelligence. In addition to supporting the creation and use of business intelligence, we also assist in web development, the creation of bespoke software, the creation of desktop and online apps, and the creation of desktop and web applications.

High-performing artificial intelligence and data science teams are augmented by brilliant engineers who can convert concepts into solutions while working remotely.

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Contact the job poster
RC

Revanth Chithari

Recruiter @ Cloud Data Vision LLC

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