IBM Sterling Platform Support Engineer
Contract Corp To Corp
Contract Independent
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
ThinkNorth LLC
Fitment
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Job Details
Skills
- IBM Sterling
- Support
- MFT
- BPML
- Dynatrace
- Bigpanda
Summary
Hi,
Role: IBM Sterling Platform Support Engineer
Location: Denver, CO (Hybrid role - 3 days/week)
Duration: 12+ Months
Job Description:
Required Skills & Capabilities
The vendor must provide resources with hands-on expertise aligned to Sterling MFT support roles:
- IBM Sterling B2B, SFG, SSP configuration and support
- BPML development and scripting for automation
- Secure file transfer protocols (SFTP, FTPS, HTTPS, Connect:Direct)
- File encryption (PGP/GPG)
- Linux, Unix, and Windows system support
- Root cause analysis and incident troubleshooting
- Partner onboarding and integration support
- Monitoring tools (Dynatrace, BigPanda)
- SQL and scripting knowledge for diagnostics and automation
- Ability to implement process improvements and proactive monitoring
Scope of Services
- End-to-end ticket lifecycle ownership
- Monitoring and alert response
- File transfer issue resolution and recovery
- Partner connectivity support
- Batch and process management
- Patch validation and environment support
- Runbook execution and continuous improvement
- 24/7 support model
Best Regards,
Sam
+1
Lead Technical Recruiter
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91131801
- Position Id: 9030236
- Posted 3 days ago
Company Info
About ThinkNorth LLC
ThinkNorth is a full-service provider of contingent staffing in support of technology solutions for industry leading Enterprise Technology Projects.
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