Business Analyst

Description

The Business Analyst will work closely with project stakeholders, business users, and IT teams to define, document and manage requirements to ensure successful delivery for our Business Continuity Plan (BCP) Disaster Recovery (DR) migration project. BCP DR specific responsibilities may include:
Perform application dependency mapping to identify upstream/downstream services for DR.
Compile DR readiness requirements, smoke test scenarios for connectivity validation, access/identity requirements, and expected operational continuity outcomes.
Develop or update DR runbooks and BCP operational procedures for Cloud-based recovery.

What does it take to be an IT Business Analyst?
Required:
Experienced business analyst working on large scale projects.
Ability to analyze current state processes (as-is) and help to design future state (to-be)
Excellent requirements management
Familiarity with various software development life cycles (e.g., Agile, Waterfall, etc.)
Experience in business process mapping and workflow modeling
Outstanding written/verbal communication skills and analytical skills. Functional and Non-Functional documentation.
Serve as the liaison between the business stakeholders and IT teams.
Ability to multi-task and work independently as needed to deliver a quality product
Participate in design walkthroughs and reviews.
Experience with helping to define test cases for User Acceptance Testing.
Support QA and testing team to review test plans, validate requirements and participate in UAT.
Experience with change management efforts: user training documentation and knowledge transfer.
Experience working with Jira.

Preferred:
Gas and electric utility experience
Experience on a disaster recovery related project
Experience with cloud migration project.

Requirements

Business Analysis, Call Center Customer Service, Document Review, Agile Scrum, Gap Analysis

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