SCRUM Master

job summary:

The Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

We're looking for a talented and dynamic contractor to join the Global Incentive Compensation - Systems team to support our team's strategy, growth, and innovation. This position is a part of one of our most innovative teams within the GIC team. You will be responsible for supporting the organization as a whole and being hands on in the development process. You will partner with other development teams in the GIC organization and manage the delivery of changes/updates to the systems and tools used to pay the sales teams.

Essential Functions:

* In this role, you will focus primarily on helping the scrum team deliver on work objects assigned to them.

Business Functional Knowledge:

* Collaborate with business users to define processes that meet business needs.

* Ensure processes are scalable and flexible to meet future business needs.

* Design processes that can be implemented with minimal disruption to supporting systems and are cost effective.

Business Requirements:

* Create business process documents (process guides, templates)

* Coordinate with counterparts in San Francisco, Indianapolis, Toronto, India to manage the development process and resolve issues and ensure timely delivery of products to business stakeholders

Sustaining Operations:

* Facilitate Agile ceremonies and provide relevant and timely updates to counterparts in San Francisco/Indianapolis/Toronto/India

* Serve as a resource to Product Owners to manage product backlog: liaise with counterparts to ensure that there is a healthy backlog that the development team(s) can work on

* Monitor implemented systems and processes to ensure high performance.

* Review processes, identify areas for improvement, and implement changes as a result of reviewing and gathering metrics, and conducting Agile ceremonies

* Share and learn best practices with peers to increase the effectiveness of the application of agile practices in the organization

location: San Francisco, California

job type: Contract

salary: $45 - 55 per hour

work hours: 8am to 5pm

education: No Degree Required



responsibilities:

The Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

We're looking for a talented and dynamic contractor to join the Global Incentive Compensation - Systems team to support our team's strategy, growth, and innovation. This position is a part of one of our most innovative teams within the GIC team. You will be responsible for supporting the organization as a whole and being hands on in the development process. You will partner with other development teams in the GIC organization and manage the delivery of changes/updates to the systems and tools used to pay the sales teams.

Essential Functions:

* In this role, you will focus primarily on helping the scrum team deliver on work objects assigned to them.

Business Functional Knowledge:

* Collaborate with business users to define processes that meet business needs.

* Ensure processes are scalable and flexible to meet future business needs.

* Design processes that can be implemented with minimal disruption to supporting systems and are cost effective.

Business Requirements:

* Create business process documents (process guides, templates)

* Coordinate with counterparts in San Francisco, Indianapolis, Toronto, India to manage the development process and resolve issues and ensure timely delivery of products to business stakeholders

Sustaining Operations:

* Facilitate Agile ceremonies and provide relevant and timely updates to counterparts in San Francisco/Indianapolis/Toronto/India

* Serve as a resource to Product Owners to manage product backlog: liaise with counterparts to ensure that there is a healthy backlog that the development team(s) can work on

* Monitor implemented systems and processes to ensure high performance.

* Review processes, identify areas for improvement, and implement changes as a result of reviewing and gathering metrics, and conducting Agile ceremonies

* Share and learn best practices with peers to increase the effectiveness of the application of agile practices in the organization

Job Requirements:

* Excellent oral and written communication skills, including presentation skills and process documentation.

* Experience working with IT development staff on software development projects and Agile/Scrum, in particular, facilitating stand ups and retrospectives

* Strong analysis, project management, and reporting capabilities.

* Experience with Xactly or other compensation systems is preferred, but not required.

Education & Experience:

* A minimum of 2 years of experience is required. 3 to 5 years of experience on an Agile team is preferred.

* A Bachelor of Arts or Science Degree required; Finance or Information Technology is preferred.

qualifications:

Job Requirements:

* Excellent oral and written communication skills, including presentation skills and process documentation.

* Experience working with IT development staff on software development projects and Agile/Scrum, in particular, facilitating stand ups and retrospectives

* Strong analysis, project management, and reporting capabilities.

* Experience with Xactly or other compensation systems is preferred, but not required.

Education & Experience:

* A minimum of 2 years of experience is required. 3 to 5 years of experience on an Agile team is preferred.

* A Bachelor of Arts or Science Degree required; Finance or Information Technology is preferred.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.