CMDB / CSDM Data Steward

Remote • Posted 24 days ago • Updated 24 days ago

Contract W2

Remote

$55 - $65/hr

INSPYR Solutions

Fitment

Dice Job Match Score™

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Job Details

Skills

DATA STEWARD
SERVICENOW
CMDB
CSDM

Summary

Title: CMDB/ CSDM Data Steward
Location: Charlotte, NC
Duration: 3+ Year Contract
Compensation: $55/HR - $65/HR
Work Requirements: , Holders or Authorized to Work in the U.S.

Skillset / Experience:

Role Overview: CMDB / CSDM Data Steward

The CMDB / CSDM Data Steward is responsible for governing the quality, structure, and integrity of the ServiceNow Service Data Fabric. This role ensures that service data is accurate, complete, compliant, and usable for automation, service visibility, and outcome measurement.
Unlike development or architecture roles, the Data Steward focuses exclusively on data correctness and lifecycle discipline. This role is essential to enabling Service-Aware transformation, as automation, analytics, and AIOps are only as effective as the underlying data model.

Strategic Purpose:

The Data Steward operates at the foundation of the Service-Aware operating model. This role ensures that the Common Service Data Model is not aspirational, but enforced consistently across the enterprise.
By maintaining high-confidence data through continuous governance, reconciliation discipline, and lifecycle alignment, the Data Steward enables reliable service visibility, automation, and decision-making at scale.

Key Responsibilities:
CSDM Enforcement & Lifecycle Governance

Implement and enforce Common Service Data Model (CSDM 5.0) standards
Align CIs and relationships to the appropriate "Crawl, Walk, Run, Fly” lifecycle stages
Prevent data model drift through continuous validation and remediation

Data Hygiene & Quality Management

Monitor and improve CMDB Health Dashboard metrics
Execute data scoring and service hygiene campaigns
Identify and remediate stale, orphaned, and duplicate records

Identification & Reconciliation Management

Configure and tune Identification and Reconciliation Engine (IRE) rules
Ensure data from Discovery, SCCM, monitoring, and third-party sources reconciles correctly
Prevent CI duplication and data collisions in large-scale environments

Data Certification & Governance Automation

Run Data Certification schedules with CI and service owners
Validate CI accuracy and ownership
Support governance automation goals through repeatable certification processes

Foundation Data Management

Govern critical foundation data including Locations, Groups, Users, and reference tables
Ensure foundational data integrity supports the broader Service Data Fabric

Required Qualifications

Extensive experience managing CMDBs in large-scale ServiceNow environments
Deep understanding of CSDM 5.0 and service lifecycle modeling
Hands-on experience with CMDB Health Dashboard, IRE, and Data Certification
Strong analytical skills with attention to detail and data quality

Preferred Qualifications
Experience supporting Service-Aware or service-centric operating models
Background in highly regulated or complex enterprise environments
Familiarity with Discovery, SCCM, and monitoring tool integrations
ServiceNow CMDB or CSDM-related certifications

Measures of Success

Sustained improvement in CMDB health and data confidence scores
Reduction in duplicate, orphaned, and stale CIs
Accurate lifecycle alignment of services and configuration items
Reliable data foundation enabling automation, analytics, and AIOps

Our benefits package includes:

Comprehensive medical benefits
Competitive pay
401(k) retirement plan
and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10228513
Position Id: 26-00624
Posted 24 days ago

Company Info

About INSPYR Solutions

As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. There are four elements that set us apart and serve as pillars of our company philosophy: Quality, Expertise, People, and Relationships. By always striving for excellence in these areas and focusing on the human aspect of our business, we work seamlessly together with our talent and clients to match the right solutions to the right opportunities.

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