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Customer Success Manager Oracle

Sterling, VA, US • Posted 7 hours ago • Updated 7 hours ago

Contract W2

Contract Independent

On-site

Depends on Experience

StoneGate-Technologies LLC

Fitment

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Job Details

Skills

Customer Success
Business Relationship Management
Oracle Applications
Oracle Cloud
Oracle Fusion
Oracle ERP

Summary

Customer Success Manager Oracle

Location: Sterling Virginia

Work Arrangement: 100% onsite

Type: Contract

Job Description

We are seeking an experienced Customer Success Manager Oracle to support Oracle applications, drive user adoption, manage stakeholder relationships, and ensure successful delivery and utilization of Oracle solutions.

Responsibilities

Manage customer success and stakeholder relationships for Oracle applications and Oracle Cloud solutions.
Partner with business and IT teams to understand requirements, resolve issues, and drive continuous improvement.
Drive Oracle application adoption, user engagement, and business value.
Coordinate with Oracle support, technical teams, and implementation partners to resolve issues and escalations.
Monitor application performance, user feedback, service levels, and success metrics.
Support change management, training, communication, and user adoption initiatives.
Identify opportunities to optimize Oracle processes, workflows, and applications.
Lead stakeholder meetings, status updates, issue tracking, and escalation management.

Required Skills

5+ years of experience in Customer Success, Business Relationship Management, Application Management, or IT Service Management.
Strong experience with Oracle Applications / Oracle Cloud / Oracle Fusion.
Experience working with business stakeholders and enterprise IT teams.
Strong understanding of Oracle ERP, application support, user adoption, and process improvement.
Excellent communication, presentation, problem-solving, and stakeholder management skills.
Ability to manage multiple priorities and work independently.

Preferred

Experience with Oracle Fusion Cloud ERP.
Knowledge of Oracle Financials, Procurement, Projects, HCM, SCM, or EPM.
Experience with Oracle implementations, upgrades, integrations, or transformation projects.
Experience in the construction or engineering industry is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91093695
Position Id: 9114559
Posted 7 hours ago

Company Info

About StoneGate-Technologies LLC

With more than 100+ IT Professionals, we have transactions with 30+ clients. We placed professionals, with expertise in fields such as information systems, and IT infrastructure, enabling us to deliver one-stop solutions addressing virtually the full spectrum of technical needs in the industry in the USA.
In terms of the number of IT professionals and the extensiveness of the fields covered, Stone gate Technologies LLC is one of the USA's best providers of technical human resources services.
Intensifying global competition means that power relationships in IT/ITES circles are shifting rapidly. Along with this, USA's IT structure is faced with the need to transform significantly. Our role is to keep up with USA’s ever-changing industry and capture client needs so as to be the fastest in our industry at providing clients with the human resources and best technical services.
The vision of the SGT is to help engineers realize their dreams, provide clients with high-quality services that surpass their expectations, and consequently contribute to a better society for our clients.

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Nishka Kumari

Recruiter @ StoneGate-Technologies LLC

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Customer Success Manager Oracle Location: Sterling Virginia Duration: 6-12 months Work Arrangement: 100% onsite Type: Contract Job Description We are seeking an experienced Customer Success Manager Oracle to support Oracle applications, drive user adoption, manage stakeholder relationships, and ensure successful delivery and utilization of Oracle solutions. Responsibilities Manage customer success and stakeholder relationships for Oracle applications and Oracle Cloud solutions.Partner with bus

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