ServiceNow UI developer - 100% Remote

Job Details:

Job Title: ServiceNow UI developer

Location: Santa Clara, CA - Remote

Duration: Long Term Contract

Job Description:

·       8+ years of ServiceNow development experience(Full Stack Developer).

·       Minimum 3+ years of hands-on experience with UI Builder and Workspace development.

·       Experience in CSP, CSM, Impact, custom applications, or similar ServiceNow product implementations is preferred.

·       Experience in platform migration, workspace migration, and legacy portal modernization initiatives.

·       Strong experience in Scripting & Technical skills.

Key Responsibilities

·       Design and develop scalable user experiences using ServiceNow UI Builder.

·       Build and configure Workspaces, Pages, Macro Components, Custom Components, and reusable UI patterns.

·       Develop and maintain Data Brokers, Client State Parameters, Event Mappings, and Declarative Actions.

·       Create responsive and user-friendly interfaces aligned with business requirements and UX standards.

·       Collaborate with Product Owners, Business Analysts, Architects, and UX teams to translate requirements into solutions.

·       Participate in migration and modernization initiatives from Service Portal and legacy experiences to UI Builder.

·       Develop and support integrations using REST APIs, Scripted APIs, and Integration Hub.

·       Troubleshoot application issues and provide production support when required.

·       Follow ServiceNow development best practices, code reviews, and platform governance standards.

·       Contribute to technical design discussions and solution architecture reviews.

Required Technical Skills

ServiceNow UI Builder

·       UI Builder Page Development

·       Macro Components

·       Custom Components

·       Workspaces and Configurable Workspaces

·       Data Brokers and Transform Data Brokers

·       Client State Parameters

·       Event Mappings

·       Declarative Actions

·       Component Composition

·       UX Framework Concepts

ServiceNow Platform

·       Script Includes

·       Business Rules

·       Client Scripts

·       UI Policies

·       ACLs

·       Flow Designer

·       Integration Hub

·       Service Catalog

·       GlideRecord APIs

Front-End Development

·       JavaScript

·       HTML5

·       CSS3 / SCSS

·       JSON Configuration

·       Web Components

·       Experience with Lit Framework is a plus

Integrations

·       REST APIs

·       Scripted REST APIs

·       JSON-based integrations

·       Third-party system integrations

Migration Experience

·       Service Portal to UI Builder Migration

·       Workspace Modernization

·       Data Migration and Transformation

·       Legacy UI Consolidation

·       Upgrade and release support activities

Preferred Qualifications

·       ServiceNow Certified System Administrator (CSA)

·       ServiceNow Certified Application Developer (CAD)

·       CIS-CSM certification is an advantage

·       Experience working in Agile/Scrum environments

·       Exposure to Customer Service Management (CSM), Impact, Customer Success, or related ServiceNow products

Soft Skills

·       Strong communication and stakeholder management skills

·       Ability to work independently and drive deliverables

·       Strong analytical and problem-solving capabilities

·       Experience working with global teams and customer-facing engagements

Nice to Have

·       AI/Now Assist exposure

·       Playbooks and Next Experience framework knowledge

·       Experience with Performance Analytics

·       Exposure to ServiceNow Impact or CSP implementations

·       Experience building reusable UI component libraries

·       Experience in Custom Apps implementations

Skills

Mandatory Skills : ServiceNow ITAM-HAM, ServiceNow ITAM-SAM, ServiceNow-CustomApp Development