Systems Administrator III, IS&T Systems Operations

Job Description

Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experience to join our innovative and inclusive community. Join us as a Systems Administrator III, where you will manage and maintain server operating systems, hypervisors, processes, storage, and related hardware and software to support the reliability, consistency, compatibility, efficiency, cost-effectiveness, and security of enterprise IT systems and services. You will work on multiple medium- to high-complexity projects as a project leader or subject matter expert across multiple technical areas and business segments.

You Will:

• Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services.
• Work with cross-functional teams to install, test, and transition server operating systems, hypervisors, processes, and related hardware and software into production; evaluate and apply upgrades; and maintain systems and documentation.
• Provide off-hours on-call support and assistance during incidents; serve as Level 2 technical support for the Help Desk; and support the development, maintenance, and periodic testing of business continuity and disaster recovery procedures.
• Coordinate with vendors on problem resolution; understand contractual obligations and escalate as required; detect, diagnose, isolate, and correct system faults; and support incident and problem management activities.
• Support Engineering in defining and reporting availability, capacity, alert, and service-level metrics.
• Coach and mentor more junior technical staff.

Required Skills

You Will Have:

• A bachelor's degree in a related field or equivalent work experience.
• 3+ years of relevant work experience. Demonstrated knowledge across multiple technical areas and business segments.
• Experience with server operating systems, hypervisors, processes, storage, and related hardware and software.

Boston University Benefits

Boston University offers an excellent benefits package including:

• Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays.
• Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
• Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.
• Visit and for more information.

Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, events arranged by the Fun Advisory Board (FAB), and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Equal Opportunity and Accommodations If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.