Position: Product Manager (Payments Platform, Wallet, and Cards)
Location: NYC, NY
Job Description
All 5 Days Onsite
As a Senior Associate, Product Management within the Payments team, you will play a pivotal role in delivering high-quality payment solutions by guiding cross-functional teams through the full product lifecycle. You will conceptualize the next generation of payment platforms, drive innovative thinking, and build seamless customer journeys that are the foundation of Chase digital payment experiences. We are looking for product owners who lead with product thinking and aren t afraid to dive into technical detail, who can take responsibility for driving development, monitoring performance and scaling to millions of customers while fostering a culture of innovation, learning and collaboration.
As a Senior Associate on payments team with advanced technical capabilities, you leverage your product management skills to innovate on translating business opportunities into products adopted by customers at scale. Payments team within PWLI is responsible for delivering seamless payment experience across Chase digital commerce experiences.
Job responsibilities
Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1
Own and manage the product delivery lifecycle from ideation to production.
Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the engineering development team and other stakeholders
Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Required qualifications, capabilities, and skills
3+ years of experience in financial services and/or product management
Experience enabling change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers
Passion for understanding customer needs and demonstrated ability to build scalable platforms
Ability to think strategically while maintaining relentless attention to the details required to ensure successful execution
Outstanding verbal and written communication
Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
Proven track record of managing risk and controls
Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study
Preferred qualifications, capabilities, and skills:
Strong preference for experience in online payments including but not limited to digital wallets, payment processing, money movement, and adjacent products.
Candidates with Fintech background or payment platform experience shall be preferred
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