Citrix Administrator

Position: Citrix Administrator

Location: Burlington, MA Onsite

Type of Employment: 12+ Months Contract

Role Description:

• 3 years of Network Administration and Infrastructure experience
• Minimum 3-5 years' experience Citrix XenApp 6.X / 7.X and Citrix XenDesktop 7
• Minimum 3-5 years' experience with engineering and administration of remote access gateways covering Citrix, Cisco and Juniper product lines
• Minimum 2 year experience Citrix Access Gateway/Netscaler
• knowledge of relationship of each component of the farm including network, storage, server, and database
• Experience with DNS and DHCP
• Thorough knowledge of remote access solutions covering IPSec, SSL VPNs and associated data security designs
• Strong Technical knowledge of Windows 2003/2008, Windows XP, Windows 7, SQL Server, Altiris, MS Office 2003/2007/2010, Active Directory
• Working knowledge of application deployment process and functional network troubleshooting
• Ability to function in a fast-paced environment with shifting priorities and tight deadlines
• Provide escalated, highly complex technical support to customers by investigating and resolving systems-related matters of significance; provides support telephonically and/or electronically
• Strong communication skills to communicate systems proposals to management and customers and provide systems diagnoses and resolution for current systems
• Good interpersonal skills to interact with customers, senior level personnel, subordinates, and team members
• Ability to work independently and as part of a global team
• Network Administration: 5 years (Required)

Roles & Responsibilities

• This person will help build our Citrix stack on top of a VMware environment
• You'll have the opportunity to present these solutions to the business and leadership of the organization, so presentation and speaking skills are needed
• Assess environment readiness
• Identify the server performance metrics that determine whether a server is a good virtualization candidate
• Identify options for providing Provisioning Services bootstrap redundancy and available network optimizations for Provisioning Services
• Determine how to configure an Access Gateway implementation for an environment
• Optimize server performance
• Identify problem trends and resolve
• View and interrupt Edgesight reporting information
• Experience developing training tools and documentation; oversees implementation of same

Generic Managerial Skills: Must be detailed oriented, have excellent written and verbal communication skills, and be an aggressive self-starter. A strong sense of customer service, attention to detail, and issue ownership. Understanding of ITIL concepts desired.