Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title Application Operations (AppOps) Engineer
About your role: As an Application Operations (AppOps) Engineer, you will provide support in a Windows Server/IIS and datacenter environment. You'll ensure reliability, security, and scalability for SecureNow and adjacent apps (Unified Login, VBNext, SMS/Voice Gateway, Notifi) across on-prem Windows and Azure.
You will be a part of a team which provides 24x7 operational support across Windows Server (2016/2019/2022) and Azure footprints (Prod/DR).
What you will do: - Manage deployments, hotfixes, SSL/TLS certificate renewals, and patching schedules (WSSCCM) for datacenter and cloud.
- Ensure compliance (RBAC, encryption, Active Directory/GPO, secrets management, least privilege).
- Collaborate with DevOps/AppDev, Platform/Infra, Network, DBA teams on configuration/code-level changes (web.config, registry, connection strings).
- Contribute to architecture for scalability, resiliency, and HA/DR (VM clustering, F5/ADC load balancing, blue/green/canary).
- Support CI/CD (Azure DevOps/GitHub Actions/Jenkins) for Windows/IIS deployments; optimize rollbacks and artifact validation.
- Provide clear status, documentation for incidents, changes (ServiceNow/CAB), preventive actions, and post-mortems.
Experience you will need to have: - 6+ experience with Windows Server (2016/2019/2022) administration and IIS (sites, app pools, bindings) with ability to perform root cause analysis for complex Windows/IIS issues (e.g., memory leaks, network timeouts).
- 6+ years of experience with monitoring and log analytics tools: Dynatrace, Splunk, Azure Monitor, Windows Event Logs/PerfMon.
- 6+ years of experience with load balancers/WAF/DNS/reverse proxy (e.g., F5/ADC), TCP/IP, HTTP/S, TLS.
- 6+ years of experience in managing deployments, hotfixes, SSL/TLS certificate renewals, and patching schedules (WSSCCM) as well as coordinating release/change management processes (ServiceNow/CAB).
- 6+ years of experience in PowerShell scripting and automation frameworks (DSC, Ansible).
- 6+ years of experience in Azure environments and related operational tasks.
- 6+ years of experience incident and problem management, including leading P1/P2 bridges and driving multi-team resolution as well as Active Directory/GPO, service accounts, PKI/certificate management.
- Bachelor's degree in computer science, Information Technology, Information Systems, or a related field (or foreign equivalent degree) or equivalent work experience.
Experience that would be great to have: - Azure Administrator or Architect certifications.
- ITIL, Dynatrace, Splunk, Windows Server/IIS certifications.
- Programming experience in .NET (C#); familiarity with Java/Angular.
- Exposure to VMware/Hyper-V, backup/restore tools (Veeam/Commvault), DR/BCP strategies.
- Experience with Infrastructure-as-Code tools (Terraform, ARM, Bicep) and CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).
Important information about this role: - This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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Salary Range $90,000.00 - $144,000.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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