Process Improvement Manager

Healthcare company seeking a Process Improvement Manager full time!

This Jobot Job is hosted by: Marcus Curiel
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $120,000 - $135,000 per year

A bit about us:

Leading provider of care management services for both California and Washington states

Why join us?

• Strong reputation in the community.
• Great leadership and company culture.
• Excellent opportunity to join a growing organization.
• Comprehensive benefits & compensation package.

Job Details

Key Responsibilities

• Lead complex, cross-functional process improvement initiatives from discovery and root-cause analysis through implementation and performance measurement.
• Evaluate operational workflows, internal controls, and business processes to identify inefficiencies, risks, and opportunities for improvement.
• Apply Lean, Six Sigma, process mapping, audit, and continuous improvement methodologies to improve consistency, scalability, and performance.
• Develop standardized workflows, SOPs, process maps, controls, and supporting documentation.
• Manage strategic projects, establish timelines and deliverables, facilitate stakeholder meetings, and ensure initiatives remain on track.
• Analyze operational and financial data to identify trends, prioritize opportunities, and evaluate project outcomes.
• Develop dashboards, KPIs, and reporting tools that provide leadership with actionable performance insights.
• Partner with internal teams and external vendors on system implementations, workflow automation, technology upgrades, and user acceptance testing.
• Support organizational change by building stakeholder alignment, removing barriers, and driving adoption of new processes.
• Present findings, project updates, and recommendations clearly to executive leadership and stakeholders throughout the organization.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Industrial or Systems Engineering, Healthcare Administration, Public Health, or a related field.
• Five or more years of progressive experience in process improvement, operational excellence, business process optimization, audit, or continuous improvement.
• Demonstrated success independently leading complex, cross-functional projects.
• Strong knowledge of Lean, Six Sigma, root-cause analysis, process mapping, workflow analysis, and performance measurement.
• Experience evaluating internal controls, organizational risk, or audit findings and translating them into sustainable operational improvements.
• Strong project management skills with the ability to manage multiple initiatives and competing priorities.
• Experience analyzing data and developing KPIs, dashboards, or executive reporting.
• Strong communication, facilitation, and stakeholder-management skills.
• Ability to influence change and deliver results without direct supervisory authority.
• Proficiency with Excel, business systems, reporting platforms, and data-analysis tools.
• Ability to travel as needed.

Preferred Qualifications

• Lean Six Sigma Green Belt certification; Black Belt certification is a plus.
• Experience within healthcare, managed care, population health, or another regulated industry.
• Understanding of Agile project management principles.
• Experience working within or supporting a Center of Excellence.
• Experience with systems implementation, workflow automation, or technology optimization.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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