Jamf Pro SME
Arnex Solutions LLC
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Job Details
Skills
- Jamf Pro SME
- Jamf Connect
- Jamf API
- MacOS
- Bash
Summary
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Primary Subject Matter Expert (SME) for Jamf Pro; own design, deployment, and lifecycle management of the Jamf environment.
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Document Jamf architecture and network security flows.
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Ensure user requirements are documented and traceable to implemented solutions.
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Lead Phase 1 deployment of Jamf-managed MacBook devices as part of the VDI replacement initiative.
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Produce weekly endpoint performance reports covering device health, patch compliance, software utilization, and user behavior trends.
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Provide Tier 3 support for Jamf Pro and escalate issues as needed.
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Collaborate with the Help Desk to automate solutions and create self-service quick fixes.
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Package and deploy applications to macOS endpoints using Jamf Pro.
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Configure and administer Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, and Jamf ADCS Connect.
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Manage Jamf integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
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Build custom scripts and solutions to manage all MacBook devices.
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Proactively maintain macOS, Jamf, and software deployment updates including vulnerability remediation.
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Troubleshoot application installation, performance, and runtime issues within the macOS environment.
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Drive meetings with Business, IT, and Security Leaders to develop requirements and communicate environmental changes.
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Drive automation of processes in the end user experience space.
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Document changes, policies, procedures, and configurations.
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Provide cross-training and mentoring to team members.
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Perform other duties as assigned.
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Excellent presentation, written, and verbal communication skills.
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Strong interpersonal, leadership, and mentoring skills.
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Solution-oriented problem-solving approach. Ability to work both independently and as part of a team.
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Self-starter who thrives with significant autonomy.
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Bash scripting and Jamf API experience required.
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In-depth knowledge of Jamf Pro including Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, Jamf ADCS Connect, and integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
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Up-to-date knowledge of Apple macOS best practices.
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3+ years managing macOS endpoints in an enterprise environment using Jamf Pro.
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Experience deploying and packaging applications for macOS endpoints.
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Desktop application troubleshooting on macOS.
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Experience operating in a DevOps culture.
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Microsoft Entra (Azure AD) experience preferred.
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Bachelor of Science in Computer Science or related degree, or equivalent experience.
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5+ years of experience in a desktop engineering or end user experience role.
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3+ years of experience with Jamf Pro in an enterprise environment.
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Jamf 400 Certification preferred.
- Dice Id: 91124621
- Position Id: 345-38988-
- Posted 16 hours ago
Company Info
About Arnex Solutions LLC
At Arnex Solutions LLC, we go beyond traditional consulting. We blend expertise with innovation to offer end-to-end solutions that bridge the gap between business challenges and technological advancements.
Our Services:
Strategic IT Advisory: Our experienced consultants collaborate with you to craft customized IT strategies that drive growth and efficiency. We transform technology into a competitive advantage.
Talent Resourcing: Access top IT talent with ease. Our staffing solutions connect you with skilled professionals who align with your unique business requirements.
Cloud Excellence: Leverage the power of the cloud with our tailored services. From strategy to execution, we help you harness cloud capabilities for innovation and scalability.
Why Choose Arnex Solutions LLC:
Holistic Approach: We're your all-in-one partner for both strategic consulting and talent acquisition. Our holistic solutions ensure your business stays ahead in a dynamic landscape.
Client-Centric Philosophy: Your success is at the heart of everything we do. Our collaborative approach ensures we understand your unique needs and deliver impactful solutions.
Innovation Infused: We embrace emerging technologies to drive innovation. Partnering with Arnex Solutions LLC means accessing solutions that position you for sustained success.
Enduring Partnerships: Our commitment extends beyond a single project. When you choose Arnex Solutions LLC, you choose a partner dedicated to your long-term growth.
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