Senior AI Customer Engineer

Hello,

Please find the below requirement and let me know your thoughts

Position: Senior AI Customer Engineer

Location: Remote

Duration: Long Term

What are we looking for:

We are looking for a Senior AI Customer Engineer with deep Cloud & AI Data Platform. Candidates will be supporting customers in building secure, scalable, and AI-ready solutions on Microsoft Azure.

What they will be doing:

• This is a customer-facing role and the AI Customer Engineers will guide organizations through their data modernization and AI journeys by leading architectural design sessions, proof-of-concept initiatives, and production deployments for mission-critical workloads.
• Proactive technical support, with the goal of engaging customers early in their R&D lifecycle.
• Will provide early guidance, best practices, and insights on how Microsoft AI products are intended to be used and help them avoid major technical blockers later in development
• Their focus will be on ensuring performance, resiliency, and security across solutions that drive measurable business value

Role Focus & Responsibilities:

• 80–90% customer-facing, 10–15% research
• Create presentations and technical materials to improve customer understanding
• Act as a proactive partner rather than purely reactive support
• Be pulled in initially for support requests, then continue engagement proactively
• A key objective is to start conversations early, even when a full solution isn’t yet defined, to:
• Reduce future break/fix scenarios
• Make developers’ lives easier
• Avoid escalations to reactive Azure Support later in the lifecycle. Not responsible for providing reactive support.
• Providing solutions, insights that are not contained within their public-facing documentation, patterns seen across other customers, etc.
• Not expected to provide hands-on solution delivery/implementation to customers. Hands-on skills/coding backgrounds will be helpful to develop POCs and demos for customers and has proven beneficial to others hired into the role in the past.

Data & AI Expectations

This role is 100% Microsoft and Azure product focused.

Key expectations:

• Strong grounding in Azure-specific services
• Solid understanding of AI + big data processing, including:
• ETL pipelines - Microsoft''s solutions to support a wide range of data sources.
• Experience building:
• Knowledge bases
• AI applications using Azure AI Search and Azure AI Foundry

Candidate Profile & Hiring Philosophy:

• Candidates are not expected to be experts in every product
• Strong emphasis on:
• Learning ability
• Curiosity
• Willingness to ramp quickly on new technologies
• Ideal candidates already have experience with:
• Azure AI
• Azure AI Search
• Azure AI Foundry
• RAG

Submission details
Full Legal Name as per SSN:
Email ID:
Contact Number:
Current location (City name, State, ZIP code) :
DOB: (dd/mm)
Are you willing to relocate? (Yes/NO)
Best time to reach (Mon-Fri):
LinkedIn ID(Must) :
Initial entry of US (Visa status) and the current status Approval (year):
Are you done with your current project? (Yes/No):
(If YES please mention Last date of the Project):
Last 4 digits of SSN :
Highest Degree:
Name of the University, specialization, Location (Start Date (MM/ YYYY)– Ending Date(MM/YYYY)):
 
Professional references in below format is mandatory for client submission:
Note: GMAIL, YAHOO, OUTLOOK mails are not Considered
Reference 1 :
Client Name:
Reference Name:
Reference Job Title:
Reference Professional/ Official E-mail Address:
Reference Phone Number:
 
Reference 2 :
Client Name:
Reference Name:
Reference Job Title:
Reference Professional/ Official E-mail Address :
Reference Phone Number:
 

Thanks & Regards,
 
Vasu
Intellisoft Technologies Inc.,
11494 Luna Road, Ste 280
Farmers Branch, TX -75234
(O) ext 131