Description Key Responsibilities- Design, implement, and enhance Microsoft 365 solutions aligned to business needs, including integrations and cloud improvements
- Manage endpoint environments using Intune, including device configuration, policy enforcement, and application deployment
- Oversee full device lifecycle management across Windows, macOS, iOS, and Android environments, including enrollment, patching, and compliance
- Administer Microsoft 365 services such as Exchange Online, Teams, OneDrive, and Entra ID, ensuring performance, uptime, and security
- Manage identity, access, and licensing, maintaining strong governance and security best practices
- Support Microsoft 365 migrations, upgrades, and integration efforts across enterprise systems
- Troubleshoot and resolve platform and user issues while proactively improving system reliability and performance
- Develop and maintain documentation, policies, and procedures, and support knowledge sharing across the IT team
- Contribute to Azure architecture and implementation efforts that align with the broader Microsoft ecosystem
- Ensure all work aligns with internal policies, regulatory requirements, and compliance standards
Requirements - Extensive experience supporting and administering Microsoft 365 environments within enterprise-scale organizations
- Strong hands-on knowledge of core Microsoft cloud platforms, including messaging, collaboration, storage, and endpoint management solutions
- Experience managing identity and access frameworks, including directory services, authentication methods, and security controls such as multi-factor authentication and conditional access
- Proven background in modern endpoint management across multiple operating systems, including device provisioning, policy configuration, and compliance enforcement
- Ability to automate administrative and operational tasks using scripting tools such as PowerShell
- Solid understanding of cloud and hybrid infrastructure concepts, along with foundational networking knowledge and security best practices
- Demonstrated ability to troubleshoot complex technical issues and communicate effectively with both technical stakeholders and business users
- Bachelor's degree and relevant industry certifications are preferred
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