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IT Technician

Pearl City, HI, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

On-site

USD $80,001.00 - 120,000.00 per year

SAIC

Fitment

Dice Job Match Score™

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Job Details

Skills

PEARL
Account Management
Tier 1
Help Desk
Inventory
Printers
NMCI
MPE
Onboarding
Technical Drafting
Documentation
Project Management
Collaboration
Technical Support
Customer Service
DoD
Security+
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2616434

Location: Pearl City, HI, US

Date Posted: 2026-09-02

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: TS/SCI

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking an IT Technician to support USPACOM J7 at Camp Smith in Honolulu, Hawaii. The IT Technician provides Tier 1 help desk support, assists with IT assets and account management, and supports the IT Project Lead in executing IT-related initiatives. This position requires foundational IT support experience and a strong customer service mindset.

JOB DESCRIPTION:

Provide Tier 1 help desk support to end users; troubleshoot and resolve routine IT issues or escalate as needed.
Assist with J7 NMCI and HQ IT asset inventory, tracking, user assignment, and tech refresh preparation.
Maintain functionality of Networked systems and HQ printers (NMCI, Nautilus, MPE etc); troubleshoot issues, coordinate maintenance, and ensure supply availability.
Support onboarding and out - processing tasks related to IT equipment issuance, user account creation, and account retirement.
Assist with drafting and updating SOPs and IT documentation under direction of the IT Project Lead.
Support IT Project Lead with administrative, technical, and coordination tasks.
Maintain a customer - focused, professional approach when supporting J7 personnel.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor's degree and two (2)+ years of IT-related experience, OR four (4) additional years of experience in lieu of a degree.
Experience providing IT support with strong customer service focus.

REQUIRED CERTIFICATIONS:

Must have a current DoD IAT Level II or higher certification such as Security+, CySA+, etc.

REQUIRED CLEARANCE:

Must have an active Secret clearance with ability to obtain TS/SCI clearance.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2616434
Posted 1 hour ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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