Role: Pega Product Owner – Healthcare Payer & Process Automation
Location: Alpharetta, Georgia (Remote)
Main Skills: Pega, Healthcare Payer Domain + Product Ownership, Pega Blueprint
Work Experience 15-30years
Job Description
Led process automation and workflow automation initiatives using Pega to streamline business operations and reduce manual efforts.
Leveraged Pega Blueprint to accelerate application design, workflow creation, requirement analysis, and solution development.
Worked with business stakeholders to identify automation opportunities and translate business processes into scalable Pega workflows.
Designed and optimized end-to-end business processes to improve operational efficiency, turnaround time, and user experience.
Supported healthcare and health insurance business processes, including provider management, claims processing, payment workflows, and provider experience.
Worked on healthcare payer operations, provider-facing applications, and insurance-related workflows to improve service delivery and operational effectiveness.
Collaborated with Product, Engineering, QA, and business teams to deliver Pega-based automation solutions aligned with business requirements.
Identified opportunities to leverage AI-enabled automation and Pega capabilities to improve process efficiency and reduce manual intervention.
Managed product backlogs, user stories, acceptance criteria, and feature prioritization for workflow automation initiatives.
Participated in product discovery, stakeholder workshops, Agile ceremonies, and release planning to ensure successful delivery of Pega solutions.
Key Skills: Pega Platform, Pega Blueprint, Process Automation, Workflow Automation, Healthcare, Health Insurance, Healthcare Payer, Provider Management, Claims Processing, Provider Payments, Product Ownership, Agile, SAFe, Backlog Management, AI-enabled Automation.
