CRM Integration Specialist - Zoho

·         Client: University of Wisconsin System Administration

·         Job ID: 157078

·         Job Title: CRM Integration Specialist

·         Due: 4/8/26 at 4:00PM CST.

·         Interview Process: Zoom or Teams interview w/camera on for 45 minutes to 1 hour. Candidates should be identified for interview by 4/17 and interviews should be done from 4/20 - 4/28.

·         Duration: Contract ending on June 30, 2026, with possibility of extension. Please note that this is a part-time position.

·         Location: Must be a CURRENT WI Resident. No relocation allowed. Position is hybrid within the state of WI. Hybrid available but some on-site meetings will be required

Top Skills and Years of Experience:

•                     Bachelor''s degree in information systems or related field or equivalent work experience.

•                     3 years'' experience with Zoho product suite, specifically the CRM, Campaigns, Backstage, and Analytics modules (specific module experience is needed)

•                     Experience designing, developing, testing, and implementing customizations in the Zoho product suite using the Data Enriched Language for the Universal Grid Environment (Deluge) scripting language. (3+ years)

•                     Experience designing, developing, testing, and implementing customizations in Zoho utilizing the Java development environment. (3+ years)

•                     Experience building files in XML (Extensible Markup Language) based on defined standards. (3+ years)

Project Details: The Office of Business & Entrepreneurship purchased several products in the Zoho product suite and worked with an implementation vendor to deploy the toolset.  The primary usage of the toolset was to manage several critical business operations of the Office of Business & Entrepreneurship that included coordination with campus partners across the Universities of Wisconsin to develop relationships with business across the State of Wisconsin.  The original implementation has some critical issues, and we need an expert in the Zoho product suite to work with OBE leadership to review the current implementation, develop action plans to update/adjust the systems, execute those action plans to test and implement changes, and collaboratively work with OBE to develop thorough documentation, processes, and procedures on the Zoho environment.  Additionally, all solutions should be based on standards within the Zoho product environment and help position the implementation to be better supported by Zoho enterprise support.