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Application/System Engineer I

East Providence, RI, US • Posted 5 hours ago • Updated 5 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Customer Support
Training
Sales Operations
End-user Training
FOCUS
Corrective And Preventive Action
Problem Solving
Research and Development
Quality Assurance
Product Development
Technical Support
Sales
Technical Sales
Application Support
Communication
Customer Service
Organizational Skills
Energy

Summary

Essential responsibilities

Application Test

Perform dispensing application trials using company's existing products, ensuring proposed system meets customer's requirements.
Write test reports highlighting results, settings, final equipment list, and related notes.

Customer Support

Communicate with customers regarding technical and product issues.
Support customers in installation, training, and troubleshooting, whether in-person or virtually.

Sales Support

Aids with providing product training to all sales groups with focus on top products.

Corrective Action Process

Help coordinate customer problem resolution with engineering, customer service, sales, R&D, Quality Assurance and other personnel.

Product Development

Helps review technical content of product manuals, technical support information and sales brochures.

Education and Experience Requirements

BS in Engineering or related field.
0-2 years experience in technical sales facing and application support role/environment.
Excellent written and verbal communication skills with strong customer service skills.
Must possess strong organizational skills, and a professional demeanor with a high energy level and the ability to adapt effectively in a dynamic changing environment
Proficiency in MS Office applications required.

Preferred Skills and Abilities

Action-oriented self-starter.

Working Conditions and Physical Demands

Office and laboratory environments. The employee must frequently lift and/or move up to 10 pounds and on occasion up to 75 pounds. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 25%

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL73726
Position Id: bbf20bfc13a51963c6995fcc29bdeadf
Posted 5 hours ago

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