Microsoft 365 Admin
Austin, TX (Hybrid Locals only) Must have Linkedin and 12+ years of exp.
- Active Texas DL & LinkedIn ID Must for submission
- LOCAL profiles only( Local to Austin profiles preferred )
- Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.
Interview Mode: In Person
State / Federal client experience profiles only
Required Skills:
- M365 Tenant Administration
- Experience administering M365 environments in a large organization.
- Experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
- Experience implementing governance and compliance policies in a public sector or regulated environment.
Job Description:
The Microsoft 365 system analyst will provide technical assistance for Microsoft 365 services like Exchange, OneDrive, Purview, Viva, Loop, etc. focusing on user support, troubleshooting connectivity/performance issues, managing security/compliance (Entra ID/Azure AD), and ensuring high availability through proactive monitoring and documentation, ServiceNow (ITIL) knowledge and potentially On-Call rotation.
Responsibilities:
o Issue resolution and support for all M365 services.
o Troubleshoot system issues, and knowledgeable utilizing Office 365 tools
o Escalation point, for complex technical issues unresolved by Service Desk
Analysis & Reporting
o Analyze usage, performance, and audit reports to identify trends and potential problems.
o Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution.
o Familiarity with Active Directory; Entra ID; PowerShell; etc.
M365 Tenant Administration
o Manage and maintain M365 security policies and compliance requirements.
o Create and maintain documentation related to M365 services, policies, procedures, and system configurations.
o Participate in planning and implementation of IT projects related to M365 services.
Collaboration
o Work with business units to gather requirements and implement solutions that improve productivity.
o Administer Microsoft 365 service offerings, ensuring email, collaboration tools, and productivity software function effectively.
Process Improvement
o Automation solutions, powered by scripting languages like PowerShell, streamline repetitive tasks. Comprehensive documentation of configurations, processes, and best practices is maintained
Actual Exp | Required / Preferred | Skills |
| 7 Years | Experience administering M365 environments in a large organization. |
| 7 Years | Experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive. |
| 7 Years | Experience implementing governance and compliance policies in a public sector or regulated environment. |
| Required | Troubleshooting, communication, problem-solving, security best practices, understanding M365 services (Exchange, Teams, SharePoint, OneDrive, Viva). |
| Required | Excellent analytical and problem-solving skills. |
| Required | Strong communication and stakeholder management abilities. |
| Required | Ability to create technical documentation and deliver user training. |
| Preferred | Experience with SAM tools (e.g., Snow, Flexera, ServiceNow). |
| Preferred | Knowledge of Microsoft 365 and Azure licensing models. |
| Preferred | Familiarity with compliance frameworks and audit processes. |
Never miss an opportunity! Create an alert based on the job you applied for.
