IT Systems Engineering Advisor Sr. - W2 Only

Position: IT Systems Engineering Advisor Sr. - W2 Only

Location: 100% Remote

Primary Purpose:

• To design and implement enterprise technology solutions for the organization.
• To maintain operations and build efficiencies in the technology of assigned spheres of influence.
• To research and resolve escalated issues from global IT colleagues.

Manager Notes:

• Required: significant & direct experience in Citrix
• Preferred: Horizon / Omnissa VDI

Responsibilities:

• Designs, implements and maintains systems lifecycle management, security, resiliency and performance of production and non-production environments with no management supervision.
• Initiates and drives lifecycle management and capacity planning for infrastructure across the entire organization.
• Drives architectural improvements and standardization for the IT environment including choice of networking infrastructure, hardware, monitoring software and associated application infrastructure with no management supervision.
• Provides 3rd tier on-site and/or remote technical support as necessary.
• Seeks out and remediates security vulnerabilities.
• Provides 3rd tier remote access solution support: VPN, Terminal Services, Citrix, and Hyper-V.
• Designs disaster recovery solutions and leads planning and testing activities.
• Reviews and approves vendor invoices for manager.

Qualifications:

• Bachelor s degree in information management, computer science, or related technology field from an accredited college or university preferred.
• Related technical institute certification preferred.
• Experience Eight (8) years of related experience or equivalent combination of education and experience required to include four (4) years of experience designing, implementing and maintaining technology infrastructure;
• Configuring and troubleshooting Windows and UNIX/Linux based environments;
• Managing and monitoring Exchange Server 2003-2016, Windows Server 2003-2016, and MSCE Server infrastructure.

Skills & Knowledge:

• Thorough knowledge of cloud-based application knowledge, preferably Azure
• Strong knowledge of virtualization and containerization (e.g. Hyper-V, vSphere, Citrix SQL, and Terminal Services)
• Strong knowledge of VPN connectivity troubleshooting and configuration (Cisco, Palo Alto, OpenVPN, IPSec)
• In-depth knowledge of security software such as Anti-virus, Anti-SPAM, Anti-Spyware, and/or other security related technologies
• In-depth knowledge of networking (OSI network layers, TCP/IP)
• Excellent oral and written communication skills, including presentation skills PC literate, including Microsoft Office products
• Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies