Systems Analyst II

Job#: 3036424

Job Description:

Citrix & Azure Virtual Desktop (AVD) Administrator

Client: TxDOT

Contract: 3 months (potential for extension)

Location: ONSITE Mon to Thursday; Fridays are remote. 6230 E Stassney Ln, Austin, TX 78744

• We are seeking a highly experienced Citrix & Azure Virtual Desktop (AVD) Administrator to support and administer enterprise virtual desktop environments.
• This role is responsible for day-to-day operations, advanced troubleshooting, and solutioning within Citrix and AVD platforms, working closely with end users and multiple infrastructure teams to ensure

stability, performance, and availability.

• The ideal candidate brings deep technical expertise, strong communication skills, and proven experience supporting large-scale VDI environments in an enterprise setting.
• Minimum 6 years of hands-on experience administering Citrix and/or Azure Virtual Desktop (AVD) environments in production
• Extensive experience troubleshooting, diagnosing, and resolving complex issues within Citrix and AVD platforms

Proven experience with:

• Citrix licensing and AVD licensing models
• Active Directory integration (authentication, group membership, GPO
• dependencies)
• Group Policy design, application, and troubleshooting
• Firewall rules and network connectivity required for Citrix and AVD
• components

Experience supporting environments with:

• High availability requirements
• Enterprise security and compliance controls
• Demonstrated experience working in on-call rotations and supporting offshore

or after-hours teams

• Administer, maintain, and support Citrix and AVD environments
• Troubleshoot user, performance, connectivity, and application issues across

VDI platforms

• Analyze issues end-to-end, identify root cause, and implement durable

solutions

• Manage and support Citrix and AVD licensing

Coordinate closely with:

• Server / Infrastructure teams
• Network and Firewall teams
• Security teams
• End User Computing (EUC) teams
• Work directly with end users to diagnose issues and restore service quickly
• Participate in on-call support, including coordination with offshore support
• teams
• Provide clear technical documentation and knowledge transfer as needed

Preferred Skills and Qualifications

• Experience in large government or regulated enterprise

environments

• Familiarity with: Azure infrastructure supporting AVD
• Monitoring and alerting tools for VDI platforms
• Strong operational mindset with a focus on uptime, performance, and user experience
• Working with large, complex Citrix environments supporting a high volume of end users with multiple functions

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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