SAP SD

Required Qualifications and Skills

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, or a related discipline.
• 10+ years of hands-on experience in SAP SD functional consulting, support, and configuration, with a strong focus on Order Management.
• In-depth understanding of end-to-end Order to Cash (OTC) processes, including sales order entry, order processing, delivery management, and billing.
• Strong hands-on configuration experience with:
• Sales document types and item categories.
• Schedule line categories and determination.
• Copy control and document flow.
• Availability to Promise (ATP) and credit checks.
• Output determination and order processing controls.
• Working knowledge of SAP SD integration with Pricing, MM, LE, and FI-AR.
• Experience supporting EDI/IDoc-based order processing, including troubleshooting inbound and outbound interface failures.
• Strong SAP troubleshooting and analytical skills, including familiarity with relevant transactions, tables, application logs, and error analysis.
• Proven experience in preparing functional specifications, configuration documents, test scripts, and end-user documentation.
• Hands-on experience with ITIL-based incident, problem, and change management processes.
• Experience working with Jira Service Management (JSM) or similar ITSM platforms.
• Strong communication, stakeholder management, problem-solving, and cross-functional collaboration skills.