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Unified Comm Administrator

• Posted 1 day ago • Updated 4 hours ago

Full Time

USD $100,000.00 - 105,000.00 per year

GovCIO

Fitment

Dice Job Match Score™

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Job Details

Skills

Recruiting
Operating Systems
Computer Hardware
System Administration
Servers
System Requirements
Business Process
Workflow
Acceptance Testing
Knowledge Transfer
Performance Tuning
Test Plans
Testing
Process Analysis
Soft Skills
Negotiations
FOCUS
Decision-making
Presentations
Analytical Skill
Conflict Resolution
Problem Solving
Mentorship
Standard Operating Procedure
Security Clearance
Unified Communications
Cisco Unified Communications Manager
Cisco IP Phone
WebEx
XMPP
Management
Organizational Skills
Collaboration
Communication
Security+
Cisco
Network

Summary

GovCIO is currently hiring for a UC Administrator to provide extensive unified communications expertise in support of the AF SCI network. This position will be located in San Antonio, TX and will be an onsite only position.

Responsibilities

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

Understand and assess the current AF SCI Enterprise Unified Communication business processes, tools and operating model
Understand the UC Enterprise customer requirements, challenges and business objectives, and translate them into solution designs based
Implement, configure and optimize the AF SCI UC solutions, automate business workflows on the platform
Perform acceptance testing, transition and knowledge transfer to customers and stakeholders
Monitors system performance and implements performance tuning.
Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements

Specifically, this position will:

Serve as administrator for Enterprise UC platform
Submit formal security patch implementation requests IAW CCMP
Have an understanding and knowledge of UC best practices and business process analysis and design
Possess soft skills to lead, communicate, negotiation, focus on details, prioritization, decision-making, presentation and a strong analytical and problem-solving skill
Provide over-the-shoulder mentoring for Unified Communication to USG personnel
Develop and document Standard Operating Procedures

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance: TS SCI

At least 2 years working with unified communication solutions
Extensive experience with the Cisco Unified Communications Manager (CUCM) and Cisco IP Phones, Cisco WEBEX Desk/Room and voice enabled Jabber clients
Excellent time management and organizational skills
Proven ability to coordinate with stakeholders and collaborate with other team members
Excellent verbal/written communication skills
Current CompTIA Security+ certification
Current Cisco Certified Network Associate certification

Posted Salary Range

USD $100,000.00 - USD $105,000.00 /Yr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10443217
Position Id: 8474
Posted 1 day ago

Company Info

About GovCIO

GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today’s government agencies. From the U.S. military to Health and Human Services, we have an impressive track record of helping our customers optimize how they operate.

We’re transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow.

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