FICS System Administrator

Job Description:

Role: FICS Administrator

Location: Remote

Duration: 6 month Contract

We are seeking an experienced FICS Administrator to support a major loan servicing system conversion initiative. This role is project-based and focused on preparing the FICS environment for a servicing portfolio merger. We are looking for candidates with strong FICS expertise who can contribute immediately to conversion planning, data validation, reporting enhancements, and system administration activities.

Position Summary

The FICS Administrator will serve as a subject matter expert for the FICS loan servicing platform during a portfolio conversion and data integration project. The primary objective of this position is to support the successful merger of servicing data into the FICS environment through system configuration, data analysis, reporting modifications, testing, and conversion-related administration.

This is a project-focused role and does not include routine day-to-day servicing operations or production support responsibilities.

Primary Responsibilities

• Support all FICS-related activities associated with the servicing portfolio conversion.
• Assist with data validation, data mapping, reconciliation, and merger preparation efforts.
• Partner with business and technology teams to identify and resolve conversion-related data issues.
• Modify, create, and validate operational and management reports within FICS.
• Configure and administer system settings to support conversion requirements.
• Assist with user acceptance testing (UAT), conversion testing, and defect remediation.
• Analyze servicing data to ensure accuracy and completeness before and after conversion events.
• Coordinate with FICS representatives, vendors, and internal stakeholders during project execution.
• Support cutover planning, deployment activities, and post-conversion stabilization efforts.
• Provide recommendations regarding system configuration and conversion best practices.

Required Experience

• 2+ years of experience supporting or administering the FICS loan servicing platform.
• Demonstrated experience with servicing system conversions, portfolio mergers, or large-scale data migrations.
• Strong understanding of mortgage servicing data and loan-level servicing records.
• Experience with data validation, reconciliation, and conversion testing activities.
• Experience modifying and validating system-generated reports.
• Experience working directly with software vendors and implementation teams.

Preferred Qualifications

• Mortgage servicing industry experience.
• Prior involvement in FICS conversions or portfolio acquisitions.
• Experience supporting servicing transfers, boarding activities, and data integration projects.
• Strong understanding of investor, escrow, loan servicing, and reporting data elements.
• Experience supporting enterprise conversion, implementation, or system migration initiatives.

Desired Skills

• Advanced FICS system administration knowledge.
• Strong data analysis and problem-solving capabilities.
• Experience reviewing and reconciling large data sets.
• Excellent project coordination and stakeholder communication skills.
• Ability to work independently in a fast-paced conversion environment.
• Strong attention to detail and commitment to data integrity.

Ideal Candidate

The ideal candidate has hands-on FICS administration experience and has participated in loan servicing conversions, servicing transfers, portfolio acquisitions, or data migration efforts. They should be capable of contributing immediately to data merger activities, reporting enhancements, system configuration, testing, and overall conversion readiness.