Credit Product Specialist

Hybrid in Piedmont, CA, US • Posted 4 days ago • Updated 4 days ago
Contract Independent
Contract W2
Contract Corp To Corp
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • credit card
  • lending product
  • customer onboarding
  • product requirement document
  • payments

Summary

Role: Credit Product Specialist (Credit Cards – Product & Onboarding)

Location: Bay Area, CA – Hybrid (Looking for local profiles)

Hire Type: Contract

 

About the Role

We are seeking a Credit Product Specialist with strong experience in credit cards or consumer lending products to support the design, development, and implementation of end-to-end product features. This role will play a key part in onboarding, account lifecycle management, and customer experience, while ensuring alignment across business, technology, operations, and compliance teams.

 

Key Responsibilities

  • Support the development and enhancement of credit card product features and lifecycle design
  • Manage and optimize customer onboarding and account management frameworks
  • Create, review, and maintain Product Requirement Documents (PRDs)
  • Act as a Subject Matter Expert (SME) in credit product launch, including legal and compliance considerations
  • Partner with execution teams on prioritization, feature controls, and guardrails
  • Define backend data requirements (data capture, storage, and usage)
  • Establish customer communication flows (notifications, alerts, servicing journeys)
  • Coordinate integration with customer support platforms
  • Collaborate with cross-functional teams (Technology, Operations, Compliance) to ensure smooth product delivery
  • Support product build activities aligned with overall product strategy and roadmap

 

Required Skills & Experience

  • Proven experience in credit cards or consumer lending products (must-have)
  • Strong understanding of onboarding, servicing, and account lifecycle management
  • Hands-on experience creating and managing PRDs
  • Ability to translate business requirements into detailed product specifications
  • Experience working with cross-functional teams (Tech, Ops, Compliance, Risk)
  • Strong analytical mindset with exposure to data and reporting tools
  • Demonstrated ability to deliver against product roadmaps and business goals
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10217276
  • Position Id: 524540-15352-
  • Posted 4 days ago
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