Netcracker/OSS Consultant

Role: Netcracker/OSS Consultant 

Location: Remote 

Job Description

Lead or support the implementation, configuration, and customization of Netcracker BSS/OSS platforms

Collaborate with business and technical stakeholders to gather, analyze, and document requirements

Translate business needs into functional and technical solution designs

Configure Netcracker modules (e.g., Billing, CRM, Order Management, Catalog, Mediation)

Support system integration with upstream and downstream applications

Participate in testing activities (SIT, UAT), defect resolution, and release planning

Provide production support, troubleshooting, and performance optimization

Contribute to solution documentation, best practices, and knowledge transfer

Mentor junior consultants as needed and support delivery governance

Qualifications Required:

4+ years of experience working with Netcracker BSS/OSS platforms

Strong understanding of telecommunications business processes (order-to-cash, trouble-to-resolve, etc.)

Hands-on experience with one or more Netcracker modules (Billing, CRM, OM, Product Catalog, Mediation)

Experience working in client-facing consulting or delivery roles

Solid understanding of system integrations, APIs, and data flows

Familiarity with Agile / SAFe delivery methodologies

Strong analytical, communication, and stakeholder management skills

Authorized to work in the United States without sponsorship 

Desired:

Experience with large Tier 1 telecom providers

Netcracker certifications

Exposure to cloud-based deployments and microservices architecture

SQL, Unix/Linux, or scripting experience

Experience supporting large transformation or modernization programs