An Imaging Specialist is an administrative professional who is part of a team, which is responsible for the retention and storage of public records, documents, archives, and files. It requires an understanding of how to organize, catalog and index documents, in both paper and electronic form using multiple mediums such as scanning software and hardware, file management in Windows Explorer directories, Email repositories, and other document repositories.
Job Description:
Assess and prepare physical or electronic documents to ensure quality images
Operate scanning equipment and perform minor equipment adjustments
Create, modify and maintain data indexes to ensure input quality and consistency
Retrieve imaged information as needed for operational purposes
Maintain appropriate files and records of imaged materials
Evaluate the quality and suitability of images in accordance with applicable standards
Adhere to content management key performance indicators (KPIs), policies and best practices
Keep statuses of assigned tickets updated appropriately
Job Requirements/Skills:
General knowledge of computers and Microsoft Outlook
Good verbal and written communication skills; follow oral and written instructions
Effectively communicate with team members and other business professionals
Eagerness to learn and be flexible to changes in processes and technology
Routinely meet Service Level Agreements and KPIs
Ability to work in a fast-paced environment
Education/Experience:
High School Diploma or equivalent
Previous administrative, clerical or similar office experience (required)
Previous imaging experience (preferred)
