Position: Project Coordinator IV
Location: US- Remote
Duration: 06+ months Contract
Pay Rate: $70-$75/hour on W2
Job ID: 175230
Job Overview: The Product & Regulatory Operations organization plays a critical role in ensuring user and business safety across platforms. This team delivers operations for emerging and essential priorities in collaboration with product/engineering, legal, and cross-functional stakeholders. As a Technical Product Operations Specialist, you will lead projects that enhance product growth, engagement, and quality through data-driven decision-making and technical solutions. This role requires strong technical expertise, product sense, and the ability to leverage AI tools to optimize workflows and drive programmatic improvements.
Responsibilities: - Support program execution strategies for multiple products and platforms, including initiating new efforts, accelerating execution, and improving quality and outcomes for product objectives through programmatic and technical solutions.
- Write and optimize SQL queries to collect, transform, and analyze product data from various sources, identifying trends, patterns, and insights to inform business decisions.
- Build and maintain dashboards, reports, and visualizations (e.g., Unidash, Google Sheets) to effectively communicate findings and support real-time decision-making.
- Leverage AI tools (e.g., Meta's Worldclass Tooling) to accelerate data analysis, automate repetitive tasks, and prototype solutions.
- Proactively identify program risks, develop data-backed mitigation plans, and communicate updates clearly across cross-functional teams.
- Manage programs by identifying opportunities, predicting roadblocks through data analysis, strengthening cross-functional relationships, and executing plans with technical rigor.
- Perform labeling and LLM training across all organizational teams.
Qualifications: - 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management roles with a focus on technical product operations.
- Proficient in SQL, capable of writing advanced queries including CTEs, window functions, joins, aggregations, and data transformations.
- Experience with AI tools and AI-assisted workflows, comfortable with prompting and iterating to accelerate work.
- Expert-level proficiency in Google Workspace, especially Google Sheets, with the ability to create detailed documentation, complex formulas, pivot tables, and automated workflows.
- Strong multi-tasking abilities with experience managing multiple workstreams simultaneously.
- Self-starter mentality with the ability to work independently, take initiative, and drive projects forward without close supervision.
- Eager to learn new tools, technologies, and domains quickly, adapting to changing technical requirements.
- Effective critical thinking skills and experience leveraging data to anticipate and resolve problems.
- Proven time-management and organizational skills.
- Experience in data annotation/labeling and LLM training within product quality teams.
Preferred Qualifications: - Experience with VS Code or similar development environments.
- Familiarity with low-code/no-code prototyping or AI-assisted code generation.
- Experience building dashboards and data visualizations (e.g., Unidash, Tableau, Looker).
- Knowledge of data pipelines, ETL processes, or data infrastructure concepts.
- Experience collaborating with engineering teams on technical specifications and requirements.
- Background in quality assurance, triage operations, or ML/AI validation workflows.
- Experience with testing, developing, and implementing test strategies (manual and automated) for products and features.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $70 - $75/hour on W2
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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