Senior UX Researcher

• The UX Sr Researcher will be responsible for conducting user experience research to support human-centered design and product development decisions.
• The role involves planning and executing usability testing, analyzing research insights, and collaborating closely with product managers, designers, developers, and other researchers to improve user experience and drive evidence-based design decisions.

Requirement/Must Have:

• Bachelor s or Master s degree in Psychology, Behavioral Science, Anthropology, Human-Computer Interaction, or related design discipline.
• 3 5 years of qualitative UX research experience in a professional setting.
• Experience in designing and conducting UX research studies and experiments.
• Strong understanding of human-centered design principles.
• Experience with UX research methods including usability testing (moderated and unmoderated), heuristic evaluation, A/B testing, task analysis, and survey design.
• Proficiency with UX research tools such as UserZoom or UserTesting.
• Strong communication and stakeholder collaboration skills.

Experience:

• 3 5 years of UX research experience with demonstrated ability to drive actionable insights.
• Experience working in fast-paced, collaborative product development environments.
• Healthcare industry experience preferred.

Responsibilities:

• Understand project needs and define research goals in ambiguous or early-stage scenarios.
• Develop research and testing plans to address key questions and hypotheses.
• Conduct moderated and unmoderated usability testing.
• Prepare testing materials, analysis plans, and research documentation.
• Analyze findings and present insights connected to user needs, product goals, and existing research.
• Translate research insights into actionable design recommendations.
• Collaborate with product managers, designers, developers, and researchers to integrate findings into the product lifecycle.
• Communicate research methods, timelines, insights, and recommendations to stakeholders.
• Advocate for UX research and ensure user-centered principles are applied in design decisions.
• Identify opportunities to improve research processes, speed, and effectiveness.
• Stay updated on UX research tools, methodologies, and best practices.
• Apply accessibility standards and human-centered design principles in evaluations.

Should Have:

• Familiarity with prototyping tools such as Figma.
• Experience with accessibility standards and assistive technologies.
• Ability to work in blended, cross-functional teams.

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Ability to synthesize qualitative and quantitative insights.
• Strong understanding of UX research methodologies.
• Ability to work independently and collaboratively in fast-paced environments.

Qualification And Education:

• Bachelor s or Master s degree in Psychology, Behavioral Science, Anthropology, HCI, or related field.