Business Systems Analyst

Job Title: Business Systems Analyst

Job Location: St. Paul, Minnesota 1 Day per week onsite Preferring a local resource

Job Description:

The BA/BSA is responsible for planning, designing, maintaining, and launching efficient business, financial, and operational systems that support core organizational functions. This includes analyzing business processes, identifying opportunities for improvement, implementing system enhancements, leading change initiatives, and ensuring smooth integration with other enterprise applications. The role also includes Agile responsibilities, such as supporting, and if necessary, filling Product Owner functions, collaborating with development teams, defining features, writing user stories, and ensuring business value delivery.

Tasks:

• Assist QA leads in the creation and maintenance of Requirements Traceability Matrix (RTM) artifacts to ensure test coverage and alignment with requirements.
• Create Business Requirements Specification (BRS) documentation to clearly define functional and non-functional requirements.
• Facilitate requirement gathering sessions with stakeholders and end users.
• Develop and refine wireframes to support solution design and requirements gathering.
• Create current state process flow documentation and future state process maps.
• Act as a bridge between business users, operations, and IT to define requirements and translate them into system solutions.
• Analyze, assess, and recommend improvements to existing business systems and procedures.
• Perform cost-benefit and return-on-investment analyses to support system decisions.
• Identify redundancies, inefficiencies, and process gaps; recommend and implement process improvements.
• Support contract renewals and vendor relationship management for enterprise systems.
• Develop and write user documentation, training materials, manuals, and system guides.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Finance, MIS, or Economics
• Five (5) years experience as Business Analyst or Systems Analyst
• Two (2) years experience performing configurations, modifications, or enhancements within enterprise business applications
• Master s degree in business administration, Finance, MIS, or Economics may substitute for two years experience

Desired Skills:

• Experience with large, complex SaaS vendor implementations.
• Experience with large transit initiatives.
• Experience with large transformation initiatives.
• Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization.
• IIBA Certification.
• Experience creating and maintaining dashboards in Power BI to support reporting and analytics.
• Experience with Miro, Mural, Microsoft Whiteboard, and other collaboration tools.
• Experience working in waterfall, agile, and hybrid delivery environments.
• Strong knowledge of enterprise systems (e.g., HRIS, PeopleSoft Financials, or equivalent).
• Understanding of interdepartmental processes such as budgeting, procurement, HR, and finance.
• Proficiency in business process improvement, workflow optimization, and change management.
• Experience working in Agile environments and supporting Product Owner responsibilities.
• Advanced analytical skills, including process mapping, data analysis, and metrics reporting.
• Strong technical skills, including proficiency in MS Excel (pivot tables, charts), Word, PowerPoint, Access, and database management.
• Experience with SQL queries or similar reporting tools preferred.