We are seeking a DAS Support Specialist to support an enterprise Distributed Antenna System (DAS) portfolio. The specialist will coordinate DAS site onboarding, operations, lifecycle management, and vendor/carrier relationships while supporting in-building cellular coverage and public safety compliance.
Maintain DAS site inventory, including system type, vendor, carriers, frequency bands, ownership, and contract status.
Coordinate site surveys, design reviews, installation, commissioning, and handover.
Track DAS builds, expansions, upgrades, and decommissions.
Coordinate DAS and Wi-Fi design requirements, including cabling, pathways, power, and equipment space.
Maintain RF designs, coverage maps, as-built drawings, equipment inventories, and test results.
Manage relationships with DAS vendors, system integrators, maintenance providers, and mobile network operators.
Monitor partner SLAs, service reviews, commercial requests, invoices, and corrective actions.
Coordinate incidents involving coverage loss, alarms, carrier issues, and head-end faults.
Support planned maintenance, coverage validation, and acceptance testing.
Track ERRCS and other applicable public safety compliance requirements.
Prepare portfolio reports covering availability, incidents, projects, costs, and partner performance.
Identify lifecycle, contract, and carrier-dependency risks.
3+ years of experience in wireless, telecom, or in-building coverage, with exposure to DAS, small cells, or carrier infrastructure.
Knowledge of passive, active, and hybrid DAS architectures, RF fundamentals, cellular bands, and 4G/5G.
Experience managing vendors, integrators, or carriers, including SLAs and contracts.
Familiarity with project coordination, site onboarding, and commissioning.
Experience with ITSM tools such as ServiceNow, inventory, and reporting tools.
Ability to interpret RF designs, coverage maps, and technical documentation.
Strong communication, negotiation, and stakeholder management skills.
