Lead Business Analyst

Client: VDOT

Title: Lead Business Analyst

Duration: 12 Months

Location: Richmond, VA

Job Description:

Ideal Candidate Profile:

·        The Lead Business Analyst is a strategic, people‐focused role responsible for improving the quality, consistency, and impact of Business Analysis across the organization.

·        This position combines mentorship, facilitation, and strong analytical leadership to strengthen requirements, improve delivery outcomes, and support alignment between business and technology teams.

·        You will serve as a servant leader for a team of 8 to 10 Business Analysts. You will remove obstacles, coach their growth, and promote strong BA practices.

·        This role is ideal for someone who leads through influence, builds trust quickly, and enjoys helping teams reach clarity and shared understanding.

Job Duties & Responsibilities

·        Standards and Requirements

·        Establish, refine, and promote consistent BA methods, templates, and documentation standards.

·        Ensure high‐quality requirements such as BRDs, RTMs, user stories, acceptance criteria, process flows, and data requirements.

·        Validate requirements to confirm business value, technical feasibility, and alignment with organizational goals.

·        Provide clear and constructive feedback to improve BA deliverables and reduce rework.

·        Ensure BA outputs are accurate, complete, and delivered on time to support project milestones

·        Support testing approaches that include functional, non‐functional, and data‐related needs.

Support Teams and Build Alignment

·        Create a collaborative and supportive environment across business units, IT teams, and vendor partners.

·        Act as a trusted liaison who brings clarity and alignment to complex business needs.

·        Facilitate workshops, discovery sessions, and cross‐team discussions that support decision‐making.

·        Support change management through clear and proactive communication.

·        Work with product owners, project managers, and leadership to prioritize requirements, manage risks, and maintain project momentum.

Communicate Clearly and Influence Decisions

·        Communicate complex ideas in a clear and simple way for executives, technical teams, and end users.

·        Translate business needs into structured, actionable requirements and documentation.

·        Present recommendations, findings, and updates to senior leadership with confidence.

·        Produce well‐organized documentation that supports planning and solution design.Coach and

Develop the BA Team

·        Mentor and develop Business Analysts, building confidence and strong analytical skills

·        Identify opportunities to improve BA processes, tools, and team capabilities.

·        Lead improvements that increase efficiency, consistency, and quality across the BA function.

·        Ensure alignment with leadership and the team before introducing new methods or standards.

·        Remove roadblocks, provide direction, and address risks that affect BA performance.

·        Model accountability, transparency, and a commitment to high‐quality work.

Required Skills & Experience

·        Bachelor's degree in Business, Information Technology, or a related field

·        7 or more years of Business Analyst experience, including at least 3 years mentoring or leading analysts

·        Strong written and verbal communication skills

·        Solid understanding of elicitation techniques, requirements documentation, and process modelling

·        Experience with Agile methods such as Scrum or Kanban

·        Strong facilitation and stakeholder engagement skills

·        Experience with enterprise‐level or multi‐module systems

·        Proficiency with BA and ALM tools such as Jira or Azure DevOps

·        Servant leadership and mentoring

·        Strong communication and presentation skills

·        Analytical mindset and focus on continuous improvement

·        Skilled in stakeholder engagement and facilitation

·        High attention to detail and commitment to quality

·        Ability to manage multiple priorities and support several projects at once

·        Proficiency with Microsoft Office and process modeling tools

Preferred Skills:

·        Experience shaping BA practice standards or contributing to a BA Center of Excellence

·        Background in data governance, data integration, or data quality

·        Familiarity with testing methods and ALM or automated testing tools

·        Strong analytical and problem‐solving skills, including the ability to use data for insights