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Cisco Data Analyst Level 1

• Posted 3 days ago • Updated 10 hours ago

Full Time

USD $30.00 - 32.77 per hour

Cayuse Holdings, LLC

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Cisco
FOCUS
Help Desk
Dashboard
Thread
Collaboration
Problem Solving
Conflict Resolution
Continuous Improvement
Active Listening
Accountability
Customer Satisfaction
Training
Sales
Project Management
Data Analysis
Reporting
Microsoft SharePoint
Database
Microsoft Visual Studio
Microsoft SQL Server
Microsoft SSIS
Management
Negotiations
Consensus Decision-making
Presentations
Testing
Microsoft Excel
Microsoft Office
Clarity
Dependability
Energy
Communication
Customer Service
PASS
System Integration Testing
Professional Development

Summary

Overview

Job Title: Cisco Data Analyst Level 1
Location: Remote / USA
Type: Independent Contract (Contractor / Non-Employee)
Start Date: ASAP

Pay Rate: $30.00-$32.77 per hour

Primary Focus: Responsible for analyzing and providing data results globally for the eligibility for a client's partner programs. All duties and responsibilities performed in accordance with the Mission, Vision and Core Values of Cayuse.

Responsibilities

Duties

Analysis of data regarding partner metrics
Biannual analysis of data to identify eligibility of partners within the program
Monitor and respond to inquiries submitted via internal email
Monitor and respond to cases in helpdesk queue
Data analysis from various sources for automation and development of reports and dashboards
Identify process and data threading gaps for production of key metrics and collaborate with cross-functional teams to resolve issues
Partner with and influence the Business, IT and Operational stakeholders as necessary for developing the testing and training strategies and execution plans
Understand and influence upstream and downstream stakeholders of the effort to Integrate internal data in order to create a complete Customer Success picture

Problem Solving

Responsible for working collaboratively with diverse teams and stakeholders to identify challenges, gather input, and develop effective solutions.
Facilitate communication across groups, evaluates options, and helps implement strategies that meet organizational goals.
Provides assistance and information in a prompt manner.
Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
Understand and responds to others' using active listening skills and tactful communication.
Ability to resolve issues following the parameters and guidelines of the client.

Accountability

Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness.
Ensures customer satisfaction through follow up and special efforts.
Assist new employees with training through shadowing opportunities and explanation of work process as requested.

Qualifications

Education / Experience

Bachelor's degree or relevant experience.
Proven experience in Sales, Service and/or Customer Success operations with strong empathy for stakeholders and customers
Project management, data analysis and reporting with related toolset expertise:
- Excel (3-5 years' experience)
- SharePoint
- Databases
- Get & Transform (Power Query)
- Visual Studio
- Microsoft SQL Server (1-2 years' experience)
- SSIS (1-2 years' experience)
Ability to manage influence through persuasion, negotiation, and consensus building
Excellent communication and presentation skills, experience working with cross-functional teams
Must be able to operate in a fast paced, high stress environment and handle ambiguity
Demonstrated desire for continuous learning and improvement.

Technical Knowledge

Minimum of 3+ years' experience in two of the following testing toolsets or frameworks: Excel, Microsoft Office

Human Relationship Skills

Speaks with clarity, articulation, and is aware of own non-verbal communication.
Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress.
Demonstrate ability to learn quickly and thrive in high-energy team environment.
Strong written and spoken communication skills.
Must be able to work independently, as well as with a team.
Ability to function in a diverse work environment.
Experience in a customer service role.

Additional Abilities

Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Relationships

Reports to: Delivery Manager

Works with:

Serves client customers
Cayuse

Working Conditions

Normal physical conditions
General office environment
Must be able to sit for long periods of time looking at computer screen
May be asked to work a flexible schedule which may include holidays
May be asked to travel for business or professional development purposes
May be asked to work hours outside of normal business hours

Pay Range

USD $30.00 - USD $32.77 /Hr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91099930
Position Id: 2026-3661
Posted 3 days ago

Company Info

About Cayuse Holdings, LLC

Founded initially in 2006, Cayuse Holdings is today comprised of a family companies headquartered near Pendleton, Oregon, with offices in the Washington D.C. metro area, and Honolulu, HI. Tribally owned by the Confederated Tribes of the Umatilla Indian Reservation (CTUIR), Cayuse Holdings is a 100% Indian Owned Economic Enterprise and a foremost provider of responsible sourcing/certified diversity solutions for commercial, government, and tribal clients.

Our Mission

To become the #1 American Indian-owned commercial, government, and tribal contractor, providing trusted value for our clients, reliable and rewarding careers for our employees and contributing to the growth of the CTUIR.

Our Vision

Grow the Company, Grow the People!

Šapásttawaxt kutkutpama,́ Šapásttawaxt natítayt

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