Eliassen Group
Eliassen Group

Senior Product Owner

Cincinnati, OH, US • Posted 11 hours ago • Updated 11 hours ago
Contract W2
On-site
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Job Details

Skills

  • Customer Service
  • FOCUS
  • Risk Management
  • Continuous Improvement
  • SAP BASIS
  • Life Insurance
  • IT Risk
  • Product Strategy
  • Collaboration
  • Business Operations
  • Information Security
  • Fraud
  • Revenue Growth
  • Process Optimization
  • Analytics
  • Systems Analysis/design
  • Testing
  • Research
  • Usability Testing
  • Management
  • Documentation
  • Training
  • Roadmaps
  • Product Management
  • Agile
  • SAFE
  • Articulate
  • Business Acumen
  • Conflict Resolution
  • Problem Solving
  • Analytical Skill
  • Amazon Web Services
  • Scrum
  • Screening
  • Artificial Intelligence
  • Recruiting
  • Taxes
  • Insurance
  • Law
  • Management Consulting
  • Finance
  • Regulatory Compliance

Summary

Description:
Onsite in Cincinnati, OH

The Senior Product Owner will lead an agile engineering squad to deliver and scale an AI agent chatbot for customer service. The role will define and prioritize product roadmaps, collaborate with cross-functional partners, and manage production deployments using a modern stack that includes AWS Connect, Lambda, and ECS. The position requires prior experience launching AI chatbot or agent solutions to production and strong product management in Agile or SAFe environments. The work will focus on value delivery, risk mitigation, compliance, and continuous improvement of customer interactions.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $65.00 to $70.00/hr. w2

Responsibilities:
  • Motivate engineering teams to execute strategy and roadmap for the AI agent chatbot from development through production deployment.
  • Partner with business functions, IT, Risk, Business Controls, and Operations to define and execute product strategy.
  • Collaborate with Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, and Architecture to support delivery.
  • Provide transparency and communications to stakeholders on development progress and production performance.
  • Make decisions to support regulatory and compliance needs, new revenue growth, process optimization, and analytics.
  • Engage in all phases of development including analysis, design, coding, testing, and deployment.
  • Resolve issues with engineering and subject matter experts to drive customer-centric outcomes.
  • Coordinate with research teams on usability testing and validation of chatbot interactions.
  • Partner with third-party AI and platform vendors to manage releases, remediate defects or outages, and ensure seamless experiences.
  • Maintain product documentation, training materials, and knowledge bases for the chatbot.
  • Promote an Agile mindset, maintain a healthy backlog, and participate in team ceremonies.
  • Evangelize chatbot capabilities and roadmap to internal groups.

Experience Requirements:
  • Experience bringing new products to market.
  • Experience working with Agile development teams.
  • Experience building and deploying AI chatbot or agent systems to production.
  • Product management background with ability to influence across the organization.
  • Experience working in Agile or SAFe development.
  • Ability to consult and articulate key messages at all organizational levels.
  • Business acumen and understanding of product and customer-related processes.
  • Collaborative approach with problem-solving and analytical skills.
  • Self-motivated with ability to work independently and with engineering teams in a fast-paced environment.
  • Familiarity with AWS services such as Connect, Lambda, and ECS (preferred).
  • Experience working with and deploying AI solutions (preferred).

Education Requirements:
  • Bachelor's degree in a related field or equivalent education and work experience.
  • AWS-related certification (preferred).
  • Scrum-related certification (preferred).


Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxelisen
  • Position Id: a1WUQ000001QhNJ2A0
  • Posted 11 hours ago

Company Info

About Eliassen Group

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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