ServiceNow Virtual Agent Architect / AI Control Tower

Walker, MI, US • Posted 10 hours ago • Updated 10 hours ago
Contract Corp To Corp
Contract Independent
Contract W2
18 Months
No Travel Required
On-site
$55 - $60/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Artificial Intelligence
  • Generative Artificial Intelligence (AI)
  • Dimensional Modeling
  • ServiceNow
  • ServiceNow Virtual Agent
  • AI Control Tower

Summary

Role: AI Control Tower / ServiceNow Virtual Agent Architect 
Onsite : Walker, Michigan

 

Locked JD evaluation dimensions:

  1. AI Control Tower / GenAI governance — enterprise workflow governance, agent orchestration, responsible AI adoption
  2. ServiceNow Virtual Agent — hands-on design, NLU model training, topic flows
  3. Enterprise channel integration — Teams, Slack, ITSM
  4. Third-party AI integration — copilots, other agents via APIs, MCP, agent-to-agent (A2A) patterns
  5. Techno-functional GenAI — prompt engineering, RAG, LLM evaluation, business-to-technical translation
  6. Nice-to-have — NowAssist Guardian (guardrails, LLM output monitoring, GenAI compliance in ServiceNow)

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90979229
  • Position Id: 9082132
  • Posted 10 hours ago
Contact the job poster
Senthil Kumar

Senthil Kumar

HR Manager @ Prophecy Consulting
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