SFCC Business Analyst

One of our clients is looking for SFCC (Salesforce Commerce Cloud) Business Analyst

Business Analyst, E-commerce (SFCC):

· Lead client-facing requirements gathering, translating business needs into detailed functional specifications, user stories, and process flows for Salesforce Commerce Cloud (SFCC) implementations.

· Analyze eCommerce customer journeys, site performance, and conversion drivers to identify optimization opportunities across merchandising, checkout, and personalization.

· Partner with product, engineering, and QA teams to validate solutions, support UAT, and ensure SFCC configurations align with business requirements and release goals.

· Drive continuous improvement by leveraging SFCC capabilities (e.g., promotions, catalog, search, integrations) and recommending enhancements to improve user experience, performance, and business outcomes.