WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARYThis position provides system administration and support for UKG Workforce Management System (HW & SW) and works with customers to gather and document business requirements; works with UKG and technical teams to develop/configure/support the system (including reporting). System support includes timekeeping, leave, advanced scheduling, attendance, and EZcall. Configures, tests, implements, and optimizes UKG Pro WFM to align with business requirements; provides ongoing support of UKG software by identifying and resolving issues; configures and troubleshoots UKG Timekeeping rules, pay policies, rounding, exceptions, and geofencing; supports Advanced Scheduler configuration (patterns, rotations, and coverage rules); assists with enhancements, releases, and interfaces; provides support for data interfaces, reports, and hardware/software related to clocks; analyzes business requirements and translates them into functional/technical specs; validates data (including data hub) using reports and SQL.
This position does not support reside in the Dallas/Ft. Worth Metroplex or be willing to relocate. BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATIONRequired- Education
Bachelor's Degree in business administration, computer science, or other related field.
- Experience
5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training.
JOB DUTIES- Provide expertise gained from previous ERP implementations and operational knowledge to lead the team members through the design, configuration and implementation of the ERP application software modules or database and/or technical components.
- Provide ERP software expertise and operational knowledge to help business process owners and project team members in conducting fit/gap analysis and evaluation of design and process choices to make best practice decisions.
- Use ERP software expertise and operational knowledge to evaluate and confirm integration and consistency of business process design across the ERP software modules.
- Identify customization, interface, report, ad conversion requirements.
- Facilitate decision making process required to successfully execute project plans and contribute to the creation of an accurate project plan and task list.
- Define user authorization requirements and participate in the resolution of problems, concerns and issues on an as needed basis.
- Assist with the creation of test scenarios/scripts, coordinate testing efforts, participates in testing of designed solution and verify/ validate results of conversion efforts and testing results.
- Assist with the creation and delivery of end-user training and training materials.
- Provides initial post implementation support to end users on production system.
- Coordinate with other resources to identify, document, and resolve issues and assist with data mapping and validation.
- Assist with the internal and external communications regarding the business system implementation project and on going support. Develops and maintains project plans. Provides project status reports.
- Participate in 24 x 7 on-call rotation to ensure timely support of system.
- Supervise lower level staff, which may consist of Subject Matter Experts, Business Analyst Supervisors, Sr. Business Analysts, and Business Analysts; interviews, hires, mentors, & counsel employees. Oversees training and determines work priorities of staff; evaluates work progress.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
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