Learning and Event Technology Specialist II

Boston, MA, US • Posted 18 hours ago • Updated 6 hours ago
Contract W2
On-site
$25 - $28/hr
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Job Details

Skills

  • System Administration
  • Management
  • Remote Support
  • Mergers and Acquisitions
  • Computer Hardware
  • Customer Facing
  • Microsoft Windows
  • OS X
  • Conflict Resolution
  • Problem Solving
  • Incident Management
  • User Guides
  • Knowledge Base
  • Communication
  • Customer Service
  • Higher Education
  • Educational Technology
  • Learning Management
  • Digital Signage
  • Distribution
  • Video Production
  • Streaming
  • AV
  • Mentorship
  • Presentations
  • Audiovisual
  • Software Administration
  • Documentation
  • End-user Training
  • Technical Support
  • Project Implementation
  • Knowledge Sharing
  • Training
  • Collaboration

Summary

We're seeking a technology professional who enjoys working at the intersection of classroom technology, audiovisual systems, and end-user support. This position will play a key role in maintaining and improving technology used for instruction, presentations, meetings, and special events throughout a large academic environment. The role combines hands-on technical work, project participation, system administration responsibilities, and direct interaction with faculty, staff, and students.

The ideal candidate is comfortable troubleshooting complex technical issues, supporting live events where technology must perform flawlessly, and helping evaluate new tools and solutions. This opportunity is well suited for someone with a background in AV technology, educational technology, desktop support, or collaborative technology environments who enjoys balancing operational support with project-based work. This is a long term contract position that is onsite in Boston, MA.
Required Skills & Experience
  • 3+ years of experience supporting AV, classroom, collaboration, or presentation technologies
  • Experience troubleshooting hardware and software in a customer-facing environment
  • Working knowledge of audio, video, display, conferencing, and streaming technologies
  • Experience supporting Windows and macOS systems
  • Strong problem-solving and incident management skills
  • Ability to provide support during live meetings, presentations, and scheduled events
  • Experience developing user documentation, training materials, or knowledge-base content
  • Strong communication and customer service abilities
Desired Skills & Experience
  • Experience within higher education, training, or instructional technology settings
  • Familiarity with learning management platforms
  • Knowledge of digital signage or content distribution systems
  • Experience administering third-party technology applications
  • Exposure to video production, recording, or streaming solutions
  • Understanding of AV control systems and room technology integrations
  • Experience mentoring junior staff or student workers
  • Participation in technology deployment or infrastructure projects

What You Will Be Doing
Tech Breakdown
  • 35% Classroom & Presentation Technologies
  • 25% Audio/Visual & Collaboration Systems
  • 15% Application Administration & Platform Support
  • 15% Technology Projects & Upgrades
  • 10% Documentation & End User Training
Daily Responsibilities
  • 60% Technical Support & Troubleshooting
  • 20% Project Implementation & System Improvements
  • 10% Knowledge Sharing & Training
  • 10% Cross-Functional Collaboration
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 893941
  • Posted 18 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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