Assistant Director of TSD Infrastructure Services (IT Policy & Planning - Senior Manager)

Salary : $115,008.00 - $154,646.00 Annually
Location : Thurston County - Lacey, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 26DOT-HQ-04755
Department: Dept. of Transportation
Division: Headquarters
Opening Date: 07/22/2026
Closing Date: 7/29/2026 11:59 PM Pacific

Description
About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!
The Opportunity

WSDOT is seeking an experienced and strategic Technology Services Division (TSD) Infrastructure Services Assistant Director to serve as a key member of the TSD executive leadership team. The TSD Infrastructure Services Assistant Director is responsible for one of TSD's core service areas. Each Assistant Director leads a distinct technology domain, but all operate collaboratively as part of the TSD executive leadership team to ensure consistent enterprise service delivery, shared standards, and unified technology strategies across all agency lines of business. In this role, you will provide enterprise leadership for the strategy, modernization, security, and reliable operation of WSDOT's core technology infrastructure, including cloud and on-premises environments, enterprise networking, telecommunications, identity and access management, server and storage platforms, fiber optic and mainframe systems, and other mission-critical technologies that support every region, program, and transportation service across the state. This position leads a diverse organization of managers, engineers, supervisors, and technical specialists while partnering with agency leaders, external organizations, and vendors to deliver resilient, scalable, and secure technology solutions that advance transportation safety, mobility, operational continuity, and innovation. As a collaborative executive leader, you will help shape division-wide technology strategy, governance, investment priorities, and long-range planning to ensure enterprise infrastructure aligns with WSDOT's mission, statewide technology direction, and future transportation needs.
What to Expect

TSD Infrastructure Services is a division-wide shared-service organization responsible for WSDOT's foundational technology platforms. Infrastructure Services functions as the enterprise support organization for server, storage, active directory, Azure cloud administration, infrastructure-as-a-service, data networking, telecommunications, fiber optic, and mainframe related equipment and technology for all WSDOT employees. Infrastructure Services provides technical support, management and strategic leadership for these technologies and support assistance to dependent
Among the varied range of responsibilities held within this role, the Assistant Director of TSD Infrastructure Services will:

• Set the strategic vision and operational direction for WSDOT's IT infrastructure.
• Establish and enforce enterprise infrastructure architecture standards and roadmaps.
• Lead the division's disaster recovery (DR) and continuity planning, including the design, development, testing, and improvement of enterprise DR plans, failover strategies, resilience architecture, and response protocols.
• Develop and execute long range modernization strategies (infrastructure as service cloud adoption, cloud cost management, operational technology/ (OT/IT) integration, network modernization).
• Provide executive oversight of daily operational performance across all statewide corporate enterprise infrastructure
• Implement and enforce zero trust infrastructure principles, segmentation, encryption, and secure configurations.
• Develop, manage, and justify multimillion dollar operational and capital budgets for enterprise infrastructure.
• Oversee procurement, contract negotiation, and vendor performance to ensure accountability and service quality.
• Lead, mentor, and develop managers, supervisors, engineers, and technical specialists across TSD Infrastructure Services.
• Communicate infrastructure strategy, risks, and operational impacts to executives and agency leadership.
• Evaluate and pilot emerging technologies.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Executive-Level Team Leadership: Proven ability to lead and develop diverse technical teams in a complex, 24/7 statewide operational environment.
• Senior Strategic Planning Expertise: Demonstrated skill in long-range infrastructure strategy, modernization planning, and enterprise-level visioning. Experience setting and executing strategic vision for enterprise IT infrastructure.
• Advanced Risk Assessment Capability: Expert ability to evaluate, mitigate, and communicate complex technical, operational, and cybersecurity risks.
• High-Stakes Decision-Making: Ability to make rapid, sound decisions under pressure during outages, cyber incidents, disasters, or operational emergencies.
• Senior Collaboration & Relationship Management: Skilled at building effective partnerships across programs, regions, and multimodal transportation environments.
• Executive Communication Skills: Ability to clearly communicate complex technical concepts to executives, engineers, policymakers, and non-technical stakeholders.
• Advanced Financial & Budget Leadership: Demonstrated skill in budget development, financial stewardship, cost modeling, and managing multi-million-dollar investments.
• Process & Innovation Leadership: Proven ability to lead enterprise process improvement, modernization initiatives, and continuous improvement programs.
• Advanced Vendor & Contract Management: Demonstrated ability to oversee major vendors, contracts, and service providers to ensure performance, value, and accountability.
• Growth Mindset & Service-Oriented: Actively demonstrates a commitment to learning and growth. Takes action to meet the needs of others.

The following qualifications is also required:

• A valid driver's license and the ability to operate state-owned vehicles.

It is preferred that qualified candidates also demonstrate/have:

• Foundational Information Technology & Infrastructure: Demonstrated knowledge of enterprise information technology, infrastructure services, engineering, OT, intelligent transportation systems (ITS), cybersecurity, business operations, or related disciplines, with the ability to apply technical and operational concepts to support enterprise infrastructure strategy and service delivery.
• Critical Infrastructure and Operational Technology Leadership: Demonstrated ability to lead or support enterprise infrastructure within a transportation, public safety, utility, or other mission-critical operational environment, including an understanding of real-time systems, emergency operations, OT/ITS technologies, and safety-critical services.
• Cloud and Infrastructure Modernization: Demonstrated experience planning, leading, or supporting cloud transformation, hybrid infrastructure, enterprise platform modernization, data center modernization, or large-scale technology migration initiatives while maintaining operational continuity.
• Cybersecurity and Enterprise Risk Management: Demonstrated knowledge of cybersecurity principles, enterprise security frameworks, zero-trust architecture, identity and access management, and security, with the ability to incorporate security, resilience, and risk management into enterprise infrastructure planning and operations.

*To review the full Position Description, please follow the directions in the Contact Us section of this posting.
Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This position offers flexible/hybrid remote work options; statewide travel is required to meet with stakeholders, partners and leadership.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit ;/li>

Why WSDOT

• Work-Life Balance - We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
• Paid Leave - In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!
• Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to for more information.

Check out this video to learn more:
How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the "References" section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at . Please be sure to reference 26DOT-HQ-04755 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01

Please briefly describe your most recent IT program or project management role and responsibilities. If you do not have this experience, please enter N/A.
02

Strategic Leadership & Vision: Select the option that best describes your experience setting and executing strategic vision for enterprise IT infrastructure:

• I have extensive experience independently setting and executing strategic vision for enterprise IT infrastructure at the executive level, aligning technology strategy with organizational mission and statewide priorities.
• I have experience contributing to strategic vision and execution for enterprise IT infrastructure as part of an executive leadership team.
• I have limited experience participating in strategic visioning for IT infrastructure at the enterprise level.
• I have no experience setting or executing strategic vision for enterprise IT infrastructure.

03

Enterprise Architecture & Modernization: Select the option that best describes your experience leading enterprise architecture and modernization initiatives:

• I have extensive experience independently leading enterprise architecture and modernization programs, including large-scale technology transformations.
• I have experience supporting or co-leading enterprise architecture and modernization initiatives.
• I have limited experience participating in enterprise architecture or modernization efforts.
• I have no experience with enterprise architecture or modernization initiatives.

04

Risk Management & Governance: Select the option that best describes your experience with enterprise risk management, disaster recovery, and business continuity planning:

• I have extensive experience independently leading enterprise risk management, disaster recovery, and business continuity planning for complex technology environments.
• I have experience supporting risk management, disaster recovery, or business continuity planning at the enterprise level.
• I have limited experience participating in risk management or continuity planning efforts.
• I have no experience with enterprise risk management or continuity planning.

05

Financial Stewardship & Investment: Select the option that best describes your experience developing and managing multi-million-dollar IT infrastructure budgets:

• I have extensive experience independently developing and managing multi-million dollar operational and capital budgets for IT infrastructure, demonstrating financial stewardship and investment prioritization.
• I have experience supporting or co-managing IT infrastructure budgets at the enterprise level.
• I have limited experience participating in budget development or management for IT infrastructure.
• I have no experience with IT infrastructure budget development or management.

06

Vendor & Contract Management: Select the option that best describes your experience overseeing major vendors, contracts, and service providers:

• I have extensive experience independently overseeing major vendors, contracts, and service providers to ensure accountability, value, and performance in enterprise technology partnerships.
• I have experience supporting or co-managing vendor and contract relationships at the enterprise level.
• I have limited experience participating in vendor or contract management.
• I have no experience with vendor or contract management.

07

Executive Communication & Stakeholder Engagement: Select the option that best describes your experience communicating complex technical concepts to executives and stakeholders:

• I have extensive experience independently communicating complex technical concepts to executives, policymakers, and non-technical stakeholders, building consensus and influencing decision-making.
• I have experience supporting executive communication and stakeholder engagement efforts.
• I have limited experience participating in executive communication or stakeholder engagement.
• I have no experience with executive communication or stakeholder engagement.

08

Process Improvement & Innovation: Select the option that best describes your experience leading enterprise process improvement and innovation initiatives:

• I have extensive experience independently leading enterprise process improvement, modernization initiatives, and continuous improvement programs.
• I have experience supporting or co-leading process improvement and innovation efforts.
• I have limited experience participating in process improvement or innovation initiatives.
• I have no experience with process improvement or innovation initiatives.

09

Team Leadership & Talent Development: Select the option that best describes your experience leading and developing diverse technical teams:

• I have extensive experience independently leading and developing diverse technical teams in a statewide or enterprise environment, fostering a culture of growth, collaboration, and high performance.
• I have experience supporting or co-leading team leadership and talent development efforts.
• I have limited experience participating in team leadership or talent development.
• I have no experience with team leadership or talent development.

10

Collaboration Across Divisions & Agencies: Select the option that best describes your experience building partnerships across programs, regions, or agencies:

• I have extensive experience independently building effective partnerships across programs, regions, or agencies to advance technology initiatives.
• I have experience supporting or co-leading collaborative efforts across divisions or agencies.
• I have limited experience participating in cross-divisional or cross-agency collaboration.
• I have no experience with cross-divisional or cross-agency collaboration.

11

Emerging Technologies & Strategic Pilots: Select the option that best describes your experience evaluating and implementing emerging technologies:

• I have extensive experience independently evaluating, piloting, and implementing emerging technologies to advance organizational goals.
• I have experience supporting or co-leading technology evaluation and pilot initiatives.
• I have limited experience participating in technology evaluation or pilot projects.
• I have no experience with technology evaluation or pilot projects.

12

Diversity, Equity, and Inclusion: Select the option that best describes your commitment to diversity, equity, and inclusion in executive leadership:

• I have extensive experience independently fostering an inclusive environment and empowering unique perspectives within executive teams.
• I have experience supporting diversity, equity, and inclusion efforts at the executive level.
• I have limited experience participating in diversity, equity, and inclusion initiatives.
• I have no experience with diversity, equity, and inclusion initiatives

13

Do you have a valid driver's license?

• Yes
• No

14

Cybersecurity Technologies: Select the option that best describes your experience with cybersecurity technologies.

• I have extensive professional experience implementing or supporting multiple cybersecurity technologies, such as vulnerability management, intrusion detection and prevention, application security, network security, incident response, anti-virmalware management, or security assessments.
• I have professional experience supporting one or more cybersecurity technologies.
• I have limited exposure to cybersecurity technologies through work, education, or training.
• I have no experience with cybersecurity technologies.

15

If you indicated experience with cybersecurity technologies, please describe your experience, including the technologies, tools, and responsibilities involved. If you do not have this experience, please enter N/A.
16

Please select the response that best describes your highest level of completed education.

• I have a master's degree or higher.
• I have a bachelor's degree.
• I have an associate's degree.
• I have a high school diploma or equivalent.
• None of the above

17

If you indicated completion of a degree, please list your degree and field of study. Otherwise, enter N/A.
18

How did you learn of this employment opportunity?

• Indeed
• LinkedIn
• Direct Email Notification
• WSDOT social media (Twitter, Facebook, YouTube, etc)
• Career Fair
• Monster
• WorkSource
• Handshake
• AASHTO
• NACTO
• COMTO
• APWA
• "NOW HIRING" banner/sign
• Radio advertisement
• WSDOT Employment Site
• Careers.wa.gov
• governmentjobs.com
• Other (specify below)

19

If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
Required Question