Credentialing Application/Cactus Administrator

Solution IT Inc. is looking for Credentialing Application/Cactus Administrator for one of its clients in Remote

Job Title: Credentialing Application/Cactus Administrator

Responsibilities

Application Administration:

• Administer the Cactus and symplr credentialing applications.
• Serve as the primary application administrator for day-to-day system support.
• Configure application settings to meet business and operational requirements.
• Maintain application documentation and configuration standards.

Security Management:

• Create, modify, and terminate user accounts.
• Configure and maintain security roles and user groups.
• Manage role-based permissions and access requests.
• Partner with Credentialing leadership to ensure appropriate security access.

Break / Fix Operational:

• Remediating system outages affecting multiple or all users
• Issue reporting
• Troubleshoot:

• User access issues
• Application errors
• Workflow issues
• Module functionality
• Production incidents

• Coordinate issue resolution with internal IT teams and symplr support as needed.

System Configuration:

• Configure and maintain:

• Provider profiles
• User-defined fields
• Reference lists and dropdown values
• Forms
• Reports and queries:
  • Develop and modify operational reports and queries.
  • Support recurring and ad hoc reporting requests.
  • Maintain scheduled report execution.

• Packets and document bundles
• Report Scheduler jobs

• Support ongoing configuration requests from Credentialing Operations.
• Support and monitor application integrations including:

• CAQH
• NPDB
• ABMS
• Interface Monitor
• Monitoring interface processing
• Troubleshooting failed imports

System Updates:

• Support application upgrades and patches.
• Perform environment refreshes and database restores as needed.
• Validate system functionality following maintenance activities.
• Maintain system configurations across environments.

Required Skills:

• 5+ years of experience administering Cactus in a healthcare environment.
• Experience configuring provider credentialing applications.
• Experience with:
  • Security administration
  • User groups and permissions
  • Forms and field configuration
  • Reports and queries
• Experience supporting production healthcare applications.

Preferred Qualifications:

• Experience with symplr Payer or other symplr credentialing solutions.
• Experience supporting provider credentialing operations.
• Knowledge of:
  • CAQH
  • NPDB
  • ABMS
• Healthcare payer or managed care experience.
• Experience supporting application upgrades and vendor-managed SaaS platforms.

Preferred Technical Skills:

• • Cactus
  • symplr Payer
  • Provider Credentialing Systems
  • Security Administration
  • Application Configuration
  • Reports & Queries
  • SQL (preferred)
  • Microsoft Office

Work Site: Remote

Duration: 12 Months

Expected Start Date: Immediate

Number of Positions: 01

Please send your responses back to

Thanks

Recruiting Team

SOLUTION IT INC

Work: / Extn 139 / 143

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