Looking For_______Product Support Analyst With TSDS Eperience (Remote)

Product Support Analyst Location: Austin ,TX (Remote) Duration : 6+ Months

Job Description:
Need 10+ years of experience as a Product Support Analyst
8 years Required Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections.
8 years Required Customer Service: Experience in customer service, with strong communication skills.
8 years Required Collaboration: Strong ability to work closely with cross-functional teams.
8 years Required Communication: Excellent communication skills to effectively work with cross-functional teams.
8 years Required Attention to Detail: High level of accuracy and attention to detail in all documentation tasks.
8 years Required Training and Support: Experience in training other team members.
8 years Preferred Software Documentation: Familiarity with documenting software issues, release notes, and technical guides.
8 years Preferred Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation.