Role: PredictSpring / Salesforce POS Consultant (Contract)
Location: USA (Remote) - Preferred EST
Engagement: Contract
About the Role
We are looking for an experienced Retail POS Consultant with PredictSpring expertise to support upcoming opportunities.
The role will initially focus on pre-sales support, working closely with internal teams and clients to shape solutions. Once the project is secured, the consultant will transition into implementation and delivery, playing a key role in end-to-end POS deployment.
About PredictSpring
PredictSpring is a modern, cloud-based Point-of-Sale (POS) platform designed for omnichannel retail environments.
It enables seamless integration between digital and physical retail channels, offering capabilities such as:
- Mobile POS (mPOS)
- Real-time inventory visibility
- Cash and store operations management
- Clienteling and customer engagement
- Omnichannel fulfilment (click & collect, endless aisle)
Key Responsibilities
Pre-Sales Phase
- Support sales and solution teams in client engagements
- Provide functional and technical expertise on PredictSpring POS
- Assist with solution design, demos, and proof-of-concepts
- Contribute to RFP/RFI responses and effort estimation
- Engage with clients to understand store operations, POS needs, and pain points
Implementation & Delivery Phase
- Lead or support end-to-end PredictSpring POS implementation
- Define and document store workflows (sales, returns, promotions, payments)
- Configure and optimise POS features (menus, discounts, customer journeys)
- Design and support integrations with ERP, OMS, CRM, payments, and eCommerce platforms
- Work closely with technical teams, architects, and business stakeholders
- Support testing (UAT), training, and go-live activities
Required Skills & Experience
- Strong experience with Retail POS systems (PredictSpring required)
- Proven experience in pre-sales / client-facing consulting roles
- Deep understanding of retail store operations and POS workflows
- Experience with omnichannel retail (click & collect, ship-from-store, endless aisle)
- Knowledge of system integrations (APIs, middleware, cloud platforms)
- Strong stakeholder management and workshop facilitation skills
Preferred / Nice to Have
- Experience in fashion / luxury / grocery retail sectors
- Exposure to Salesforce Commerce ecosystem
- Experience working in consulting / SI environments
- Knowledge of payments, promotions, and store optimisation strategies
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