Application Configuration Support Analyst

Remote • Posted 14 days ago • Updated 14 days ago
Full Time
Remote
$75,000 - $82,000/yr
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Application
  • Configure
  • configuration
  • Java
  • Javascript
  • SDLC
  • develop

Summary

Role: Application Support Analyst

Location: US Remote

Duration: Fulltime/Permanent position

Application Support Analyst

As our Application Configuration Support Analyst, you will use your programming background to customize, script, and configure software behavior. You aren't just hitting buttons; you re deep-diving into the application configuration to update the conditional logic to ensure every feature aligns with end user customization requirements.

What You ll Actually Do:

  • Technical diagnosis:: Use your programming knowledge and dig into complex application configurations to maintain, manage user customizations.
  • Requirements Gathering & Consultation: Establish effective communication with end-users to understand their workflow needs. Ask the right questions to drill down into what they actually need from a configuration update and suggest alternatives as needed.
  • Request triage: Proactively monitor, triage and resolve the configuration requests from the users.
  • Derive Solutions: Execute complex configuration updates using the configuration languages.
  • Quality-Focused: A "test-first" mindset, ensuring that every configuration change is validated in staging environments and won't break the build.

Required Skills:

  • Technical Proficiency:
    • Programming Literacy: Software development experience with one or more programming languages, such as Java or JavaScript.
    • Configuration Languages: Experience with at least one configuration or templating language, such as JSON, CUE, HCL, L.
    • Application Development Knowledge: A strong grasp of the SDLC, version control (Git), and how applications are built, compiled, and deployed in a CI/CD environment.
  • Soft Skills:
    • Strong analytical thinking, as well as excellent verbal and written communication skills.
    • Excellent teamwork and collaboration skills.
    • Highly motivated to learn and adapt.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10117699
  • Position Id: 8889238
  • Posted 14 days ago
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